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Dear hive mind, I thought we had a sticky along these lines but I can't find it through the search function.  Can anyone remember if we've reached a consensus as to who the 'best' courier is in previous similar threads?  I seem to recall UPS getting a genral thumb's up but promptly turned up a thread with a UPS horror story, so I'm less confident now.  It's going to be to have my new Zoot ZB-1000 delivered.  It'll be wholly within the UK and will ship in a (probably unboxed) Hiscox lite flite case if that helps anyone make a recommendation.  Thanks all.

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Unboxed UPS won't take it (nor will a few others). Read the small print and you will find very few couriers will insure against damage (only loss/theft), and not to the value of your fabulous Zoot.

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1 hour ago, Mykesbass said:

Unboxed UPS won't take it (nor will a few others). Read the small print and you will find very few couriers will insure against damage (only loss/theft), and not to the value of your fabulous Zoot.

Thanks for this.  It's a while since I've needed to use a courier and the last time I did it was probably boxed, so I think I would blithely carried on - forewarned is forearmed though.

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I have lots of faith in UPS and Parcelforce - I know that others don't...

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24 minutes ago, TheGreek said:

I have lots of faith in UPS and Parcelforce - I know that others don't...

I've been using Royal Mail and Parcelforce for non bass related stuff (also not insurable) and have found them as good, if not better, than a host of others, including UPS.

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Interparcel gives you choice and recently an intelligent and empathic response if things go mammaries up.

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I've mainly used UPS (thru Interparcel) and had good experiences, especially if you pack well (inc outer box). I don't ship over a weekend and always try to go for 24 hour delivery so it's not sitting in a cold warehouse unnecessarily or possibly getting lost....

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1 hour ago, Mykesbass said:

I know Mike is in Essex, where do you need it delivered?

Chester - so the 450-odd mile round trip is a non-starter for me for probably quite some time!

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Another thumbs up for UPS and Parcelforce from me. 

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I have used parcel force to send basses all over the world, probably around 20. Never bad a problem. But what I do is ALWAYS choose the fastest option. Before they can even think of losing or damaging it....its at the recipient's front door.😀

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2 hours ago, Bass Culture said:

Chester - so the 450-odd mile round trip is a non-starter for me for probably quite some time!

Ah yes, bit of a hike. Was only asking as I end up doing some long trips (including Essex), but nowhere near Chester.

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3 hours ago, cetera said:

I've mainly used UPS (thru Interparcel) and had good experiences, especially if you pack well (inc outer box). I don't ship over a weekend and always try to go for 24 hour delivery so it's not sitting in a cold warehouse unnecessarily or possibly getting lost....

 

1 hour ago, Slappindabass said:

I have used parcel force to send basses all over the world, probably around 20. Never bad a problem. But what I do is ALWAYS choose the fastest option. Before they can even think of losing or damaging it....its at the recipient's front door.😀

This! Always go for the 24hr option and avoid weekends, that way your bass won't be getting stepped on or stored upside down in a warehouse for a few days.

I've just sent a couple of basses out and couldn't find anyone who would insure for damage, they'd only insure for loss. I was a bit worried at first, having heard all of the horror stories, but I chose Parcelforce in the end and the basses turned up next day, in good condition, from what I heard (IE - the box wasn't smashed with footprints all over it). I looked at a few other couriers, but DPD wouldn't take it due to a size restriction and all others seemed expensive in comparison. 

I recently used DPD to ship an amp as well though and that went ahead OK too.

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I think I may have mentioned this already here....

NOT FACKING MYHERMES OR TUFNELLS - LIARS AND INCOMPETANTS!!! 

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3 hours ago, Mykesbass said:

Ah yes, bit of a hike. Was only asking as I end up doing some long trips (including Essex), but nowhere near Chester.

Thanks all the same - appreciate the thought.  Seems Plan A has been scuppered with any of the relatively decent couriers until I can get my hands on a box though...

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10 hours ago, Bass Culture said:

It's going to be to have my new Zoot ZB-1000 delivered.

May I ask how come you're sorting out the courier, and not the seller/builder?  If the worse did happen in transit (damage/loss), I'd want them to be responsible for sorting it out, not me.

 

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Posted (edited)

TheGreek said:

I think I may have mentioned this already here....

NOT FACKING MYHERMES OR TUFNELLS - LIARS AND INCOMPETANTS!!! 

+++++

After a month of emailing them, Hermes admitted they deliberately destroyed a parcel of mine worth the best part of £1000.  Apparently even a slightly damaged box risks disappearing down the Hermes black hole (read 'stolen').  The most uncaring courier company I've experienced, and owned by Parcelnet.  Avoid them like the plague.

Wasn't there a low-cost, fully insured courier service being promoted on the forum recently?  Can't remember the name of them.

EDIT: think it was Eurosender, but there seem to be very mixed reviews of them as a booking agent.

Edited by Gabriel1918
added quote

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UPS, DHL and FedEx I've had good results with. Hermes are 50/50, Yodel are hopeless, Parcelfarce well... 

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On 22/01/2021 at 11:14, Mykesbass said:

I've been using Royal Mail and Parcelforce for non bass related stuff (also not insurable) and have found them as good, if not better, than a host of others, including UPS.

Another vote for Royal Mail Parcelforce. The only delivery service I have never had a problem with. Other couriers are available.

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Overland express.

They are a broker and use APC for bass guitars. I have shipped about 10 basses over the last year with them and the only problem was they had a 2 day delay, one day due to bad weather. And the tracking is really good.

£30 insured for £1000 and it goes up £10 for every extra £1000 I think.

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