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That’s outrageous, and can I think only be explained by it not being “regulated” insurance. sorry you had this experience. Jonny

Excellent, well done

Is that lined or unlined?

I use wireless all the time. It’s part of my ‘sound’. My rig is dialled to work with it. But I wouldn’t use it when I was recording - unless the band was being recorded live. If you are just sitting next to your computer/sound desk a good quality lead is the way to go?

I can assure you I have gone through this very process INCLUDING going to the Ombudsman... when you agree to terms and conditions the onus is on YOU to identify if any relevant clause(s) apply to you purchasing basic or enhanced insurance. In my instance the Ombudsman investigated the loss of my instrument and concluded that as PF's T&Cs excluded instruments it was my fault for still going ahead and paying for enhanced insurance (through them), I wasn't even entitled to their basic £20 cover as it was an item specifically included. Oh and I couldn't even get back my delivery fee!

DPD managed to lose a Warwick that was heading for me. Got as far as their depot over the other side of Birmingham to me, then it was supposed to be loaded on a van, then it wasn't delivered, then it was supposed to be loaded on a van but wasn't. This continued for a few days until I contacted them, they managed to track it down somewhere in the warehouse, and I went in and picked it up myself because they were obviously too incompetent to manage to get it 30 miles along the M5/M6/M42 after it had got there from (IIRC) Italy.

Great news. Enjoy the rehearsal tomorrow.

Have fun and good luck.

Nice one! Well done, sir.

What a shame - but I totally understand that set of emotions. Who knows, maybe you’ll love it when it arrives… I hope you do.

Thanks all for the responses and suggestions. The 5.8 is attractive so the Xvive and NUX make sense. I'll try to order both (Amazon) and can then work out which is the better performer for my needs. Latency times (official versions) are very similar at 5 and 5.5ms - important for me as I'd prefer to use wireless for recording if feasible. I'll get back with comments asap. Thanks again - much appreciated

Shame, sounds cool!

Do they not. ? Any tracking i've followed i could see every step of its journey. I've found parcelforce / Royal Mail to be pretty good in recent years too. Does make you worry a bit. I'd never send a bass or amp by post. I always go for collection only or meet up somewhere. If its a bass i'd prefer the buyer to try it at my house before parting with any money. Dave

In the past I've found that couriers manage to find things once they've been provided with a crime reference number after it's been reported to plod as theft.