An end to price gouging by Viagogo and StubHub?!

[Al Krow]

Personally delighted that the Govt are introducing this reform: https://www.theguardian.com/money/2025/nov/17/reselling-tickets-for-profit-to-be-outlawed-in-uk-government-crackdown

 

Great news for those of us wanting to see live music having saved up for the actual face value ticket price (although these can be eye-watering!) and not some ridiculous rip-off figure.

The only remaining fly in the ointment is the continued ability of the online platforms to charge a "service fee", but hopefully this will also be capped to a reasonable amount.

[pete.young]

Dynamic pricing?

[Rich]

And about bloody time too.

[Al Krow]

2 hours ago, pete.young said:

Dynamic pricing?

 

Should also hopefully now be history. Can only resell at face value, plus service fee. 

[Al Krow]

2 hours ago, Rich said:

And about bloody time too.

 

100%!!

[fretmeister]

The admin fees are now going to be £100 per ticket.

 

Cynical? Moi?

[BigRedX]

I've just been looking at getting a ticket to see Cabaret Voltaire at Rock City next year.

 

The face value ticket price is £35.00

On top of that is £5.88 booking fee and a £1.50 E-Ticket charge bringing the total price up to £42.38, and this is from Rock City's own web site. If you want to buy them from any of the other ticket sites it's even more expensive.

 

It used to be possible to bypass these fees by going in person to the Rock City box office. I'm in town for a client meeting tomorrow so I'll go and have a look to see if this is still the case.

 

IMO if there is no way of avoiding these additional charges then they should not be additional and be part of the actual face value ticket price. And if they can be avoided by buying in person rather than on-line then this information should be made available at the time of purchase. I suspect that there is some creative accounting reason why they are additional.

[Mykesbass]

38 minutes ago, Al Krow said:

 

Should also hopefully now be history. Can only resell at face value, plus service fee. 

But wasn't the issue with Oasis tickets that there was no face value from the original seller and it fluctuated with demand?

[uk_lefty]

2 hours ago, BigRedX said:

I've just been looking at getting a ticket to see Cabaret Voltaire at Rock City next year.

 

The face value ticket price is £35.00

On top of that is £5.88 booking fee and a £1.50 E-Ticket charge bringing the total price up to £42.38, and this is from Rock City's own web site. If you want to buy them from any of the other ticket sites it's even more expensive.

 

It used to be possible to bypass these fees by going in person to the Rock City box office. I'm in town for a client meeting tomorrow so I'll go and have a look to see if this is still the case.

 

IMO if there is no way of avoiding these additional charges then they should not be additional and be part of the actual face value ticket price. And if they can be avoided by buying in person rather than on-line then this information should be made available at the time of purchase. I suspect that there is some creative accounting reason why they are additional.

I'm stuck on these... On one hand it's good to see the breakdown so you know (to a degree) where your money is going, but as you say if you can't actually remove any of those additional fees then it all just seems pointless.

[Kev]

3 hours ago, Al Krow said:

 

Should also hopefully now be history. Can only resell at face value, plus service fee. 

 

How does this impact on Dynamic Pricing?  This appears to only apply to resale, whereas Dynamic Pricing is where the real gouging happens.