For Evri bad story….

[oldslapper]

Been trying to return a shirt, using Evri’s return service.

Printed the label Evri emailed me, attached it and took it to two of Evri’s recommended return shops.

Both times the very patient staff scanned the bar code over and over again but with no luck. In both instances they tried a number of different approaches to registering the return, even confirming that the email and instructions I showed them were correct.

I took it another shop this morning by way of a last resort. Again, no joy. I did the mandatory “Evri chance it’ll get lost anyway” jibe at the top of my voice as I took back off the member of staff. 
 

To my surprise a fella behind me said “I’m an Evri driver, let me see if I can help?”

We went outside to his van, he took out his scanning device and it registered without an issue. He took my parcel, and issued me with a receipt and a card with his name and contact number on. 
I checked my emails and there it was, registered as collected and on its way to the depot.
Look, it may never see the light of day again, but I have to say that the courier couldn’t have been more helpful and at least I do have some evidence of the return being in the system so have a chance of a refund. 
I’m pretty sure that he went against Evri policy, so this isn’t necessarily a shout to the company, and no it’s not a £25,000 Wal that’s gone missing, more a nice story….

as you were…