[quote name='JapanAxe' timestamp='1393524169' post='2381494']
Mention the problems and leave the initiative with them to offer a return/replacement/partial refund. If they don't, then weigh in with what [i]you[/i] want.
[/quote]
This. You're covered by the distance selling regs for 7 days and it would be in their best interests to try and keep you happy rather than return the bass. Besides, as above, their customer services are very good.