well, i emailed rupert on wednesday, he got back to me almost straight away and i received the strap on friday morning.
and it's a beautiful piece of work - sturdy, superbly finished and made exactly to my spec (i wanted a long strap to fit my epi t-bird with a relocated strap button)
if you're thinking of getting a decent leather strap, then deffo have a word with rupert. i'll certainly be using his services again.