Bass Bros

[soulstar89]

14 minutes ago, White Cloud said:

Well, I finally cut a deal with Bassbros recently after being a bit of a voyeur for some time.

 

The deal was struck with Will over the course of several WhatsApp messages-and I had to prompt him a couple of times-but otherwise I reckon they over delivered. 

 

I received a fair trade-in and my new bass arrived exactly as described on a day of my choosing, perfectly set-up with new strings of my choice. 

 

I'll be back. 

 

What bass did you pick up?

[ossyrocks]

6 hours ago, White Cloud said:

Well, I finally cut a deal with Bassbros recently after being a bit of a voyeur for some time.

 

The deal was struck with Will over the course of several WhatsApp messages-and I had to prompt him a couple of times-but otherwise I reckon they over delivered. 

 

I received a fair trade-in and my new bass arrived exactly as described on a day of my choosing, perfectly set-up with new strings of my choice. 

 

I'll be back. 

I like dealing with them too. Two basses so far, both good experiences.

[Hausbass]

7 hours ago, tauzero said:

Has anyone else found that the Bassbros website has an issue with search filters? Looking specifically for 5-string basses, I get this result on both Chrome and Firefox:

 

 

Not sure whether it's at Bassbros's end or whether it's one of my multiple anti-advert filters.

Same for me a few days ago. 

[tauzero]

Working again now, with the minor drawback that it could prove hazardous to the gear abstinence challenge.

[Pow_22]

Had several good dealing with Will.  Currently got my eye on a few tasty things on their site (pending sale of my items on here!)

[Stealth]

So a newish Bass shop just down the road from the other local specialist !

 

https://bassbros.co.uk

 

I popped over the other day to look at an Ashdown LB550 head. They work on appointments which is actually really nice no hanging about while people slap expensive basses to death. It a small ish place in a rural setting but about to expand in the same place I was met by name and looked after really well. I did a part ex of my MarkBass TTE  801 for the Ashdown and got a very fair price and a good deal The their bass stock is a bit different to BD .Still enough high end dream basses but a lot of mid price workhorses with a special focus on Jap Fenders and other gems. 
 

Give then a try they deserve success.

 

 

Edited Monday at 16:00 by Stealth

[Eric_Wombat]

Will and the team are great, had superb customer service when I bought my MIJ Jazz bass a couple of months ago, could not be happier with the bass or how I was dealt with 

[Terry M.]

14 hours ago, Stealth said:

So a newish Bass shop just down the road from the other local specialist !

 

https://bassbros.co.uk

 

I popped over the other day to look at an Ashdown LB550 head. They work on appointments which is actually really nice no hanging about while people slap expensive basses to death. It a small ish place in a rural setting but about to expand in the same place I was met by name and looked after really well. I did a part ex of my MarkBass TTE  801 for the Ashdown and got a very fair price and a good deal The their bass stock is a bit different to BD .Still enough high end dream basses but a lot of mid price workhorses with a special focus on Jap Fenders and other gems. 
 

Give then a try they deserve success.

 

 

Glad you had a good experience there. BassBros have been around a few years now and quite well known within the bass community

[Eldon Tyrell]

 

[King Tut]

I recently shifted six (yeah six!!) basses through BB. Some they bought outright and some they sold on commission. Great service, nice guys, good stock!

[Mrbigstuff]

2 hours ago, Terry M. said:

Glad you had a good experience there. BassBros have been around a few years now and quite well known within the bass community

It’s well known to my browser history too 😅

[Terry M.]

6 hours ago, Mrbigstuff said:

It’s well known to my browser history too 😅

Same here 😅 They're on my list of favourites. 

Edited 20 hours ago by Terry M.

[Supernaut]

Been around a while now. Always excellent service. 

[Supernaut]

Anyone having luck with their 'Sell your bass' link? Haven't had a reply in over a week. 

[MungoBass]

2 hours ago, Supernaut said:

Anyone having luck with their 'Sell your bass' link? Haven't had a reply in over a week. 

I sent an email with a few pictures of the bass I wanted to sell. Got a prompt reply. Perhaps the link has a slight glitch? 

[wintoid]

3 hours ago, Supernaut said:

Anyone having luck with their 'Sell your bass' link? Haven't had a reply in over a week. 

 

Nothing BassBros works for me via email.  I never get a response.  I've switched to Whatsapp and that works fine.

[Terry M.]

1 hour ago, wintoid said:

 

Nothing BassBros works for me via email.  I never get a response.  I've switched to Whatsapp and that works fine.

Whatsapp works for me too but no response to my last trade enquiry. I traded elsewhere in the end.

[uncle psychosis]

8 hours ago, Supernaut said:

Anyone having luck with their 'Sell your bass' link? Haven't had a reply in over a week. 

 

I traded something into Bassbros and whilst it was a good experience overall they weren't amazing at email. Give them a ring and speak to them, it'll probably get their attention... 

[Joe Nation]

Does anyone know why two of the biggest and best bass-only shops are both in Warwickshire, and one of the biggest and best bass-only brands around is called Warwick? Does Warwick Davis play bass too?

[Mrbigstuff]

11 minutes ago, Joe Nation said:

Does anyone know why two of the biggest and best bass-only shops are both in Warwickshire, and one of the biggest and best bass-only brands around is called Warwick? Does Warwick Davis play bass too?

I might be wrong but I thought Will at Bassbris had previously worked for bass direct. It’s a convenient mid-point in the country, I’ve stopped by on the way to elsewhere before.

[Stealth]

Indeed Will did use to work at Bass Direct. And the comment about replying to mails is spot on. 

[Rob MacKillop]

They never replied to an email I sent them, which could have ended in a sale. I went elsewhere. 

[Terry M.]

1 hour ago, Joe Nation said:

Does anyone know why two of the biggest and best bass-only shops are both in Warwickshire, and one of the biggest and best bass-only brands around is called Warwick? Does Warwick Davis play bass too?

Only slight correction is the two biggest and best bass-only stores to my knowledge are Bass Direct and The Bass Gallery in London. And that's no disrespect to BassBros 😊 ps. BassBros also sell guitars. 

Edited 1 hour ago by Terry M.

[Joe Nation]

Anything in London doesn't count because I'm a country bumpkin.

[BassTractor]

Allow me to once again look at the email thing from the shop's side:
IME as a former shop owner (mainly high-end sea kayaks), email is the least efficient way of really helping customers and also the least efficient way of surviving as a shop.

Of course, there's a huge difference between the email:
     - "Could I visit the store on Sunday when it's officially closed? "

and the email (of which I've had more than enough) :
     - "Your kayak "Greenlander" vs. competitor's kayak "Transporter". Discuss. "

 

There are many aspects to this, but among those:

 

- It starts with half-interested customers firing short emails at several shops at a time, demanding lengthy answers.

 

- It's incredibly time consuming to answer well, especially when you do not know the customer in question, and do not know their aims or their needs.

- Even when you decide to answer well, there's no impressive revenue as a result. Revenue comes from people phoning in and especially from people actually visiting the shop and trying out the kayaks that might fit.

I could go on and on.



A quick, live, exchange of thoughts, the shop asking the right questions and responding well to the answers (and in my case: seeing the customer on the water) helps the customer best and at the same time helps keep the shop afloat.

My website specifically asked people to avoid email because of its inefficiency.