their customer service used to be really good but appears not to be what it was.
However, the volume of emails received by some companies is so big, you will never get a response. Mrs Bumnote used to work for a multinational and they were 6weeks behind on regular emails last year.
If it were me I would phone, much more difficult to dodge a phone call
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Selectron (UK) Ltd
Unit 17D Upper Field Road, Eurolink Industrial Centre, Sittingbourne, Kent ME10 3UP. England, UK
selectron-uk.co.uk
Tel: +44 (0)1795 419460