bozzie Posted February 6, 2019 Share Posted February 6, 2019 Does anyone have Andertons Managing Directors email handy? Quote Link to comment Share on other sites More sharing options...
PatrickJ Posted February 6, 2019 Share Posted February 6, 2019 (edited) There's an email address for Lee Anderton (current MD) listed on this site http://www.mia.org.uk/members/andertons-music-company/ Edited February 6, 2019 by PJ-Bassist Quote Link to comment Share on other sites More sharing options...
bozzie Posted February 6, 2019 Author Share Posted February 6, 2019 thanks PJ, I couldn't find it when I looked. Sam Quote Link to comment Share on other sites More sharing options...
PatrickJ Posted February 6, 2019 Share Posted February 6, 2019 (edited) I hope it helps, I've not used it so I can't validate it works and is monitored by Lee or one of his representatives. I used to be a real supporter of Anderton's but in the last 18 months I've had many problems with orders so I've stopped using them. Edited February 6, 2019 by PJ-Bassist Quote Link to comment Share on other sites More sharing options...
kevin_lindsay Posted February 6, 2019 Share Posted February 6, 2019 That's a shame, I've always received fantastic service from Andertons with any orders I've placed with them. Quote Link to comment Share on other sites More sharing options...
fretmeister Posted February 6, 2019 Share Posted February 6, 2019 Never had a problem with them. 1 Quote Link to comment Share on other sites More sharing options...
Mister RLP Posted February 6, 2019 Share Posted February 6, 2019 Customer since 1984. Used to be local. Always been fantastic. Will drive up from Brighton to visit. And they have a loo! Quote Link to comment Share on other sites More sharing options...
mingsta Posted February 6, 2019 Share Posted February 6, 2019 Only good experiences to date. I'm middle aged now, so of course I get treated well, but I noticed they happily let the yoots try to their hearts content at the shop. Quote Link to comment Share on other sites More sharing options...
madshadows Posted February 7, 2019 Share Posted February 7, 2019 Never had any problems ordering from Andertons, always had great service and no problems with deliveries John Quote Link to comment Share on other sites More sharing options...
Monkey Steve Posted February 7, 2019 Share Posted February 7, 2019 (edited) Another fan of the shop here- it’s my local and I’ve never had an issue whether it’s popping in to try something, ordering on line to pick up, and last week I bought a pedal on line that was delivered the next day. Always excellent service I’d be interested to hears at the OPs issue is Edited February 7, 2019 by Monkey Steve Quote Link to comment Share on other sites More sharing options...
cetera Posted February 7, 2019 Share Posted February 7, 2019 Always been looked after well by Lee Voss, Stuart & all the temp staff. From trying gear to price matching/beating to ordering - all good. Surprised if there's been an issue that needs addressing right to the top? Quote Link to comment Share on other sites More sharing options...
NancyJohnson Posted February 7, 2019 Share Posted February 7, 2019 1 hour ago, cetera said: Always been looked after well by Lee Voss, Stuart & all the temp staff. From trying gear to price matching/beating to ordering - all good. Surprised if there's been an issue that needs addressing right to the top? This is what happens when they realise they have a rock god on the premises. 1 1 Quote Link to comment Share on other sites More sharing options...
bozzie Posted February 7, 2019 Author Share Posted February 7, 2019 I have the details required, so please can the thread be closed mods? Quote Link to comment Share on other sites More sharing options...
Billy Apple Posted February 7, 2019 Share Posted February 7, 2019 1 hour ago, bozzie said: I have the details required, so please can the thread be closed mods? Sorry, we don't just close threads in a whim 2 3 Quote Link to comment Share on other sites More sharing options...
bozzie Posted February 7, 2019 Author Share Posted February 7, 2019 I have the details required, so please can the thread be closed mods? 3 minutes ago, Billy Apple said: Sorry, we don't just close threads in a whim OK, so why keep it open? I have the information I wanted? Quote Link to comment Share on other sites More sharing options...
skankdelvar Posted February 7, 2019 Share Posted February 7, 2019 1 minute ago, Billy Apple said: Sorry, we don't just close threads in a whim 1 1 Quote Link to comment Share on other sites More sharing options...
Billy Apple Posted February 7, 2019 Share Posted February 7, 2019 2 minutes ago, bozzie said: I have the details required, so please can the thread be closed mods? OK, so why keep it open? I have the information I wanted? But maybe others don't have the information they wanted. The OP does not own a thread, the site does. 1 Quote Link to comment Share on other sites More sharing options...
Beedster Posted February 7, 2019 Share Posted February 7, 2019 7 minutes ago, bozzie said: I have the details required, so please can the thread be closed mods? OK, so why keep it open? I have the information I wanted? Which of course you could have found very easily without starting a public thread... 2 Quote Link to comment Share on other sites More sharing options...
skankdelvar Posted February 7, 2019 Share Posted February 7, 2019 3 minutes ago, Billy Apple said: But maybe others don't have the information they wanted. The OP does not own a thread, the site does. Being as the site owns the thread, would they be interested in selling it on? Best price guaranteed, ready cash, we collect, no hassle, no quibble. 4 Quote Link to comment Share on other sites More sharing options...
Billy Apple Posted February 7, 2019 Share Posted February 7, 2019 Just now, Beedster said: Which of course you could have found very easily without starting a public thread... I just feel there is an adverse inference that something is up with the store (hence wanting the info of the boss) without proffering any information as to what. To close the thread leaves that inference in parenthesis and I don't think that is entirely fair. If the OP has a beef with Andertons, then they're welcome to give us the skinny. Others can then comment and we have a balance. But, BC is the message, not the messenger. 1 Quote Link to comment Share on other sites More sharing options...
Billy Apple Posted February 7, 2019 Share Posted February 7, 2019 5 minutes ago, skankdelvar said: Being as the site owns the thread, would they be interested in selling it on? Best price guaranteed, ready cash, we collect, no hassle, no quibble. Sorry, we restrict the selling on of threads to prevent trade mark infringement and to prevent poor copies being passed off as the original. 1 Quote Link to comment Share on other sites More sharing options...
skankdelvar Posted February 7, 2019 Share Posted February 7, 2019 5 minutes ago, Billy Apple said: Sorry, we restrict the selling on of threads to prevent trade mark infringement and to prevent poor copies being passed off as the original. I'm not entirely sure how to respond to that. Let me talk to my people and I'll get back to you. Quote Link to comment Share on other sites More sharing options...
Beedster Posted February 7, 2019 Share Posted February 7, 2019 9 minutes ago, Billy Apple said: I just feel there is an adverse inference that something is up with the store (hence wanting the info of the boss) without proffering any information as to what. To close the thread leaves that inference in parenthesis and I don't think that is entirely fair. If the OP has a beef with Andertons, then they're welcome to give us the skinny. Others can then comment and we have a balance. Exactly, good call BA Quote Link to comment Share on other sites More sharing options...
bozzie Posted February 7, 2019 Author Share Posted February 7, 2019 well you won't get that from me, so feel free to slag me off Quote Link to comment Share on other sites More sharing options...
PatrickJ Posted February 7, 2019 Share Posted February 7, 2019 I'd love an update on if the so called captain (Mr Lee Anderton) responded to you and was able to resolve things for you? That would be helpful to the minority like myself who have had a number of issues with company and have not had success with customer services in resolving issues. Quote Link to comment Share on other sites More sharing options...
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