I use SWT daily from Twickenham -Waterloo. Not too bad(but then I leave real early)
The last real problems I had ,was in the heatwave last year ,when on the way home,
the trains were breaking down and diverting because of problem at Feltham.All week.
When it comes to weekends,that's a different matter: I expect the trains not to run,
but if they do, it's a bonus. (weekend rail works etc.)
Also, in the last 2 weeks on a sunday,returning from Waterloo 'there is no driver'!!
Plus there are only 4 carriages,right at the top of the platform, complete with bawling babies, prams,
bikes etc.
SWT are too hot imho on penalising people,when it's not the customers fault.
Odd thing happened on Friday eve. btw: A beggar was walikng up and down the train begging.
Why wasn't he escorted off the train? This was about 9.14.pm
Also: I really ,really hate that bitch's patronising voice on the train!
I've been on other trainlines,and the women's voices are more relaxed
Rant over