Hutton Posted March 16 Share Posted March 16 Does anyone know if everything is ok at Bass Bros. I sent three messages including an email over the last three days and haven’t had a response. Quote Link to comment Share on other sites More sharing options...
tauzero Posted March 16 Share Posted March 16 Quote Link to comment Share on other sites More sharing options...
Hutton Posted March 16 Author Share Posted March 16 (edited) 9 minutes ago, tauzero said: I’m not doubting the service given by Bass Bros. I’m merely enquiring if anyone knows if there is a reason why I haven’t had a response from last week? I also have received good service in the past. This post is not intended as a criticism. Edited March 16 by Hutton Quote Link to comment Share on other sites More sharing options...
OliverBlackman Posted March 16 Share Posted March 16 1 minute ago, Hutton said: I’m not doubting the service given by Bass Bros. I’m merely enquiring if anyone knows if there is a reason why I haven’t had a response from last week? In the main thread this has happened to some other bass chatters but was resolved eventually. I wouldn’t worry, maybe try again next week? 1 Quote Link to comment Share on other sites More sharing options...
Clarky Posted March 16 Share Posted March 16 Try WhatsApp'ing Will on this number. Normally responds v quickly. Think he is also on BC as @Willfunk 1 Quote Link to comment Share on other sites More sharing options...
tauzero Posted March 16 Share Posted March 16 22 minutes ago, Hutton said: I’m not doubting the service given by Bass Bros. I’m merely enquiring if anyone knows if there is a reason why I haven’t had a response from last week? I also have received good service in the past. This post is not intended as a criticism. I pointed at that thread because it contains a number of similar events to yours. 1 Quote Link to comment Share on other sites More sharing options...
Hutton Posted March 16 Author Share Posted March 16 10 minutes ago, tauzero said: I pointed at that thread because it contains a number of similar events to yours. Ok. I just need a bit of patience. Quote Link to comment Share on other sites More sharing options...
Jean-Luc Pickguard Posted March 16 Share Posted March 16 Your emails might have been misidentified as spam instead of being delivered to their inbox. 1 Quote Link to comment Share on other sites More sharing options...
Burns-bass Posted March 16 Share Posted March 16 If in doubt get on the phone! I missed out on a bit of a dream bass because I’d emailed. Quote Link to comment Share on other sites More sharing options...
Hutton Posted March 16 Author Share Posted March 16 2 hours ago, Burns-bass said: If in doubt get on the phone! I missed out on a bit of a dream bass because I’d emailed. I’m not actually buying a bass. Quote Link to comment Share on other sites More sharing options...
Willfunk Posted March 16 Share Posted March 16 Hi Hutton, Sorry I didn't get back to you, I didn't think to respond as your message was just telling me about a bass you used to own. Thanks for the info on it and I have responded to you now on that message. Thanks Will 4 Quote Link to comment Share on other sites More sharing options...
Supernaut Posted March 17 Share Posted March 17 Yeah, I wouldn't mark that has urgent. 1 Quote Link to comment Share on other sites More sharing options...
Hutton Posted March 17 Author Share Posted March 17 (edited) I’m sorry I bothered. If I could delete the post I would. I was just concerned that’s all. I was in fact providing information on a bass currently for sale on Bass Bros that I had once owned. The info was all part of the history of the bass that had been converted from fretted to fretless by having the board changed. I thought that history was meant to help sell a bass and that sellers and new owners wanted provenance. But hey, I won’t do that again. Edited March 17 by Hutton 1 1 Quote Link to comment Share on other sites More sharing options...
Steve Browning Posted March 17 Share Posted March 17 If it's the 2004 Jazz, the information provided is in the spiel about the bass. Quote Link to comment Share on other sites More sharing options...
Hutton Posted March 17 Author Share Posted March 17 4 minutes ago, Steve Browning said: If it's the 2004 Jazz, the information provided is in the spiel about the bass. I know that. The info I offered was the luthier that changed the fretboard, why it was changed and the significance of the inlay. I also included before and after photos. I thought all of this info would be appreciated by the new owner. However, as I say I wish I hadn’t bothered and I will take this thread as a learning curve. Sorry for taking up bandwidth unnecessarily. Quote Link to comment Share on other sites More sharing options...
Munurmunuh Posted March 17 Share Posted March 17 35 minutes ago, Steve Browning said: If it's the 2004 Jazz, the information provided is in the spiel about the bass. No it's not, it merely says "The neck has had its fretboard removed and replaced with a fretless ebony board". 1 Quote Link to comment Share on other sites More sharing options...
Chiliwailer Posted March 17 Share Posted March 17 33 minutes ago, Hutton said: I know that. The info I offered was the luthier that changed the fretboard, why it was changed and the significance of the inlay. I also included before and after photos. I thought all of this info would be appreciated by the new owner. However, as I say I wish I hadn’t bothered and I will take this thread as a learning curve. Sorry for taking up bandwidth unnecessarily. What you did came from a good place, seems off that you were admittedly not acknowledged or even get a quick ‘thanks and all the best’ email. I’m not a fan, they sent me out a bass with 2 significant issues that were not disclosed, and oddly can’t have been noticed by them prior to sale. There was a very weak apology (if you can call it that), and no recognition of wasting my time, especially when having to be in for a bass to be collected that should never have left the shop. I also had issues with their vague emails about delivery (though I got a phone call apology when I pointed out how confusing and ‘brief’ they had been). So yeah, I’m not surprised your email was ignored. 2 Quote Link to comment Share on other sites More sharing options...
Steve Browning Posted March 17 Share Posted March 17 1 hour ago, Hutton said: I know that. The info I offered was the luthier that changed the fretboard, why it was changed and the significance of the inlay. I also included before and after photos. I thought all of this info would be appreciated by the new owner. However, as I say I wish I hadn’t bothered and I will take this thread as a learning curve. Sorry for taking up bandwidth unnecessarily. In fairness (though I doubt it would be seen in this way) I would have thought that is more likely to be disclosed to those making an enquiry, or even upon a sale. Other basses offered don't have a comprehensive history in the blurb. Anyhow, my turn to waste bandwidth. Quote Link to comment Share on other sites More sharing options...
Boodang Posted March 17 Share Posted March 17 Funny you should start this thread as had a similar thing with bass bros recently. Nothing dramatic mind, just a slight lack of communication. Saw a Warwick on their site a few weeks ago, emailed an enquiry then noticed it disappeared from their website. Eventually called them and had a nice chat, but didn’t get a reply by email. Not really an issue but I can’t imagine their inbox is that inundated (I could be wrong). And for those that say ‘just pick up the phone’, I live half a world away, so not as easy 1 Quote Link to comment Share on other sites More sharing options...
Burns-bass Posted March 17 Share Posted March 17 11 hours ago, Hutton said: I know that. The info I offered was the luthier that changed the fretboard, why it was changed and the significance of the inlay. I also included before and after photos. I thought all of this info would be appreciated by the new owner. However, as I say I wish I hadn’t bothered and I will take this thread as a learning curve. Sorry for taking up bandwidth unnecessarily. I think what you were doing is a really important thing. If you check out the Vintage Fender thread you’ll see how the listing of one of my old basses and the reality are very different. 1 Quote Link to comment Share on other sites More sharing options...
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