In a world where it's only the bad stuff about companies mentioned, Thought I'd let people know of the great service I received today.
I ordered a certain pedal ( ) last night, forgot to use my loyalty points - thought bugger it, I'll try and get the cash back today.
Emailed the guys and got a response within about 2 minutes saying it was no problem and I'd be refunded the points value asap.
I know it's not much - but the speed and the fact they're willing to do this is great It's the little things that count!
Very pleased