[quote name='Russ' post='63315' date='Sep 20 2007, 08:52 PM']As a little anecdote to add to the Spector love here...
I'm in the US, visiting the in-laws right now, and one of the things I wanted to do while I was out here was to take my Spector NS5-CRFM up to the Spector workshop just outside Woodstock, NY to get a problem with the truss rod sorted out (the previous owner had broken the nut off the end of the truss rod... ). So, we headed up there, and found them, out in the middle of nowhere, in a rather anonymous workshop right opposite a big industrial welding company. So we went in, and handed the bass over to Jimmy (Spector's tech) for him to take a look at. The secretary (whose name escapes me, alas) directed us to a shop a few minutes down the road that stocked lots of British stuff (amazing to find Marmite, Golden Shred, Cornish pasties and Double Deckers in a tiny shop miles from anywhere)... when we got back, Jimmy had fitted a new truss rod, filled in a small crack at the top of the fingerboard, then gave the bass a proper setup for me... for free! I also had my Spector GAS re-ignited when I got the chance to have a go on a USA Spector NS-5 with buckeye burl facings... what an absolutely amazing bass! Best customer service I've ever experienced. I didn't get a chance to meet Stuart Spector though, alas... apparently he was off fishing with Michael Tobias (who's also from around there).[/quote]
That's a great story.... and further cements my opinion/working experience of them. Great guys, great service...