Mismatched top, would this bother you? Cort space 4

[RAY AGAINST THE MACHINE]

Well have you left your reviews on trustpilot and /or the other sites mentioned?? If not , why not ? Do not bother with them on the phone !

Get a full refund ! With that attitude guitar guitar may be gone gone ,and then obliviously wonder why .

[Chienmortbb]

Late to this party but, the two halves imply book-matching almost perfect mirroring of the figuring/grain on both halves. You would not have accepting it if you went to a shop.

[Hellzero]

Again, nobody has been reading carefully, and certainly not my post.

 

Cort has never mentioned that it was a bookmatched top, never ever.

 

You should all stop with this inadmissible argument.

 

The other flaws are the only reason you'll get a full refund, so stop mentioning the top and you'll win the (legal) battle.

[Crusoe]

On 16/12/2025 at 17:15, Mudpup said:

Looking at a Google image search of that bass now. They all look book matched to me. I think yours has been matched from 2 different books! Send it back.....looks a bit pants and it will always annoy you. 

Yeah, Pride and Prejudice and a Mills and Boon 😄

[BigRedX]

14 minutes ago, Hellzero said:

Again, nobody has been reading carefully, and certainly not my post.

 

Cort has never mentioned that it was a bookmatched top, never ever.

 

You should all stop with this inadmissible argument.

 

The other flaws are the only reason you'll get a full refund, so stop mentioning the top and you'll win the (legal) battle.

 

But if you look at the images on line being used to sell this bass, some are most definitely book matched and, even when they are not, none are close to being as mis-matched as the example in the OP.

 

If I had bought the bass in the OP on the basis of the photos being published on-line, I'd be sending it back expecting a full refund including my postage costs too.

[41Hz]

17 minutes ago, Hellzero said:

Again, nobody has been reading carefully, and certainly not my post.

 

Cort has never mentioned that it was a bookmatched top, never ever.

 

You should all stop with this inadmissible argument.

 

The other flaws are the only reason you'll get a full refund, so stop mentioning the top and you'll win the (legal) battle.

But all of their marketing videos and pictures show matching tops, so it’s implied they at least be some sort of matching.

 

if you bought a blue car and each panel was a different shade of blue, it wouldn’t be an argument to say, we gave you a blue car and never stated the panels had to be the same shade.

[Hellzero]

Okay, I give up.

[mattpbass]

17 minutes ago, Hellzero said:

Okay, I give up.

If it helps I agree with you. Does it look a bit crap to me, yes, would I like to own it, no, but is it faulty? No it isn’t, so no retailer would have any come back with the manufacturer, so it’s up to the purchaser whether they want to buy it or not, but the retailer has done nothing wrong. 

Edited 22 minutes ago by mattpbass

[Steve Browning]

The distance selling rules give you the right to return (for no reason) within 14 days, under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

 

It may be different in Belgium, but getting shouty when you're wrong isn't a good look.

 

Right to cancel

29.—(1) The consumer may cancel a distance or off-premises contract at any time in the cancellation period without giving any reason, and without incurring any liability except under these provisions—

(a)regulation 34(3) (where enhanced delivery chosen by consumer);

(b)regulation 34(9) (where value of goods diminished by consumer handling);

(c)regulation 35(5) (where goods returned by consumer);

(d)regulation 36(4) (where consumer requests early supply of service).

(2) The cancellation period begins when the contract is entered into and ends in accordance with regulation 30 or 31.

(3) Paragraph (1) does not affect the consumer's right to withdraw an offer made by the consumer to enter into a distance or off-premises contract, at any time before the contract is entered into, without giving any reason and without incurring any liability.

Normal cancellation period

30.—(1) The cancellation period ends as follows, unless regulation 31 applies.

(2) If the contract is—

(a)a service contract, or

(b)a contract for the supply of digital content which is not supplied on a tangible medium,

the cancellation period ends at the end of 14 days after the day on which the contract is entered into.

(3) If the contract is a sales contract and none of paragraphs (4) to (6) applies, the cancellation period ends at the end of 14 days after the day on which the goods come into the physical possession of—

(a)the consumer, or

(b)a person, other than the carrier, identified by the consumer to take possession of them.

(4) If the contract is a sales contract under which multiple goods are ordered by the consumer in one order but some are delivered on different days, the cancellation period ends at the end of 14 days after the day on which the last of the goods come into the physical possession of—

(a)the consumer, or

(b)a person, other than the carrier, identified by the consumer to take possession of them.

(5) If the contract is a sales contract under which goods consisting of multiple lots or pieces of something are delivered on different days, the cancellation period ends at the end of 14 days after the day on which the last of the lots or pieces come into the physical possession of—

(a)the consumer, or

(b)a person, other than the carrier, identified by the consumer to take possession of them.

(6) If the contract is a sales contract for regular delivery of goods during a defined period of more than one day, the cancellation period ends at the end of 14 days after the day on which the first of the goods come into the physical possession of—

(a)the consumer, or

(b)a person, other than the carrier, identified by the consumer to take possession of them.

Cancellation period extended for breach of information requirement

31.—(1) This regulation applies if the trader does not provide the consumer with the information on the right to cancel required by paragraph (l) of Schedule 2, in accordance with Part 2.

(2) If the trader provides the consumer with that information in the period of 12 months beginning with the first day of the 14 days mentioned in regulation 30(2) to (6), but otherwise in accordance with Part 2, the cancellation period ends at the end of 14 days after the consumer receives the information.

(3) Otherwise the cancellation period ends at the end of 12 months after the day on which it would have ended under regulation 30.

Exercise of 

Edited 18 minutes ago by Steve Browning

[mattpbass]

2 minutes ago, Steve Browning said:

The distance selling rules give you the right to return (for no reason) within 14 days, under the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

 

It may be different in Belgium, but getting shouty when you're wrong isn't a good look.

At your own cost though. They’ve not refused a return unless I’ve misread?

[41Hz]

7 minutes ago, mattpbass said:

At your own cost though. They’ve not refused a return unless I’ve misread?

 They’ve not refused a return but they are stating there is nothing wrong with it so I’m liable for return costs.

 

You’re never going to get a 100% perfect bass and if you look hard enough at any instrument you’ll likely find an imperfection and it’s more difficult to assess on a figured top like this, but there should be some basic standards.

 

The reason I made this post with a picture was to sanity check I wasn’t being unreasonable in thinking this is unsuitable for sale. 9 out of 10 people who expressed an opinion wouldn’t be happy with it, so that tells me it’s not fit for purpose and they should take it back and cover the shipment cost.

 

If it had been the other way round and 90% of people would have been happy with it, I’d have sucked it up and happily paid the return costs.

[hiram.k.hackenbacker]

On 17/12/2025 at 13:35, 41Hz said:

Have sent the pics to guitarguitar and they are saying there is nothing wrong with it so won’t pay the return shipment cost, disappointing but a lesson learnt.

Surely the thing that IS wrong with it is that it doesn’t look anything like the one pictured on their web site when you bought it?