[quote name='Jakester' timestamp='1487771468' post='3242657']
[color=#282828][font=helvetica, arial, sans-serif][size=3]15. purchases of items which you collect in person, or arrange to be collected on your behalf (including at a retail point of sale) and which you claim to be Not Received.[/size][/font][/color]
[/quote]
Therein lies the problem/scam. Buyer pays by paypal, collects in person/gets a courier/friend to collect (buyer books the courier so seller has no proof of courier booking). THEN buyer contacts ebay and says item hasn't been delivered, seller can't provide proof item was posted (part of T&C) and photos of a courier/family member could be for anything (or even staged by unscrupulous seller), so ebay/paypal refund. I speak from sad personal experience!