If it was bought online or over the phone from Bass Direct, you have 28 days to return it for a full refund (they can't charge a 'restocking fee'). Apologies if you already knew this or it doesn't apply in this case.
Geoff bought an item from me. We met in person to transact, and he was prompt (early, in fact), had a small chat, no problems at all. Nice to meet you Geoff and all the best.