Best - The gallery, called them to inquire about an SKB bass safe for my cruise work. Alex asked me to call back the next day to make sure they had them in stock, then he beat me to the punch and called first, had it ready for me the day after. Big props to strings direct too, great people, and to John East, best customer care ive ever experienced.
Worst - The old Leeds Sound Control. When i was after my MIM 50s Precision they tried to steer me onto an MIA P, then quoted me a £150 more than GAK....