marcus bell

That’s what we’re hoping, more concentration on the people rather than the internal issues! 👍🏼

Hi - Marcus here from Bass Direct, firstly a big apology to anyone who has not received first class service from any of us who work at the shop, it’s simply not good enough. The first point i would like to make is that the old site had no stock control system on it whatsoever, and relied on me or the other guys relaying items that had sold to Mark, who at the time was the only person with any access to the website to modify/adjust etc. Secondly, in terms of any late payments, missed payments etc, me and the colleagues have nothing to do with payments or accounting, we never have done, this solely lies with Mark, who currently is on holiday and continues to be until late August (so these can be slow), all we can do as colleagues again is pass on information to him and hope things are processed as quickly as possible. In terms of actual service in the shop and via emails, we really do try our best, it’s not easy when juggling a thousand jobs at once, especially when it comes to incorrect stock levels and general misinformation, which is something that should (mostly) be a thing of the past due to the new website with live stock levels, bare with us while we get everything completely sorted and up to date on this. If anyone has any outstanding issues or wants to talk openly about anything regarding previous orders or current issues then please make any emails out to me and I will personally see that they are dealt with with the most urgency, failing that just drop me a private message here. Sorry again on my behalf and I can only say I will be better from here on.

Not cynical just way different to anything I’ve ever heard story wise have a great weekend!

Hmmm, claims… 🤔

Blue one was given to a roadie, the pink one is MIA, I’ve asked all the people who would know (John Diggins, Mark King, Barry Moorhouse) all to no avail…

Or that their website is WAY outdated and seemingly only handled by one person…

Mark King Paul McCartney Sting Thundercat

Status Series 2000

I was looking to get some feedback on how the design looked to people, without blowing my own trumpet so to speak... now I get it may look bad but I was genuinely just excited to show what I had come up with myself, not look to ‘self promote’ Apologies M

I think it looks great, certainly a MK influence as mentioned...

It says on the page that it would come in 6 of their standard colours and with a natural neck/fingerboard (as a standard model that is) so I guess that’s less flashy...

Super clean, love the 32” scale thing too!

Looks beautiful https://www.sims.guitars/belladonna1 ...