[quote name='keefbaker' timestamp='1459607296' post='3018051']
Yeah, discovered that when I gave up and took it to the guitar shop. In the end, in order to bring the buzzing to a human level and still have a usable action they had to put a small shim in, which is a bad show, basically I think next time I get GAS I'll either buy direct from the bass show or nip to bass direct. After this I'm done with buying unseen. Not that it's bad, it sounds great in fact, it's just marred the whole experience, especially knowing I won't be able to completely get rid of the buzzing without having action a bus could ride under.
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I would send it straight back, you should not have to take a brand new handbuilt bass to a tech to have it set up because its unplayable, let alone fit a shim!!
[quote name='mcnach' timestamp='1459355228' post='3015755']
a freshly set up bass... in a likely different weather, after travelling and being stored cold etc etc...
It's not unusual that something will move. But it should be pretty easy to restore it to what it was before it was posted, usually just a touch of truss rod one way or the other.
However, that's just to restore the original set up. Who says that's what the customer prefers? I don't see what's so terrible about 'setting up' an instrument. I don't mean levelling frets etc, which should be perfect as it is new, I mean adjusting the neck curvature, saddles... Expecting others to set up a bass the exact way I like it is a bit too much. I nearly always tweak any new bass I get so that it plays the way I want it to.
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Of course, you make small tweaks to adjust to your playing style. What this guy is describing is a bass that isn't at all playable out of the box, and has now apparently needed a shim to make it playable, with high action to boot. I wonder, how was it set up when it left the builder?