molan

Don’t worry I took it the same way too I just think there’s a basic ‘duty of care’ in packaging any product. I volunteer for a charity that helps to provide musical participation to disabled children and adults. Some of them are able to play instruments and purchase things from new so I’m particularly attuned to personal safety for everyone. In this case the manufacturer knows there’s a chance of harming someone but decided to use it anyway. I can’t imagine it would take much time to be sure it’s completely safe for everyone. I think it’s a statutory regulation to do this. If I remember rightly, ‘safety’ is the very first thing that’s stipulated in government guidelines.

I don’t understand why people are defending the box - it’s poor quality manufacturing that could potentially hurt someone. Doesn’t matter that no one has been hurt so far. It’s just about taking the, incredibly simple, steps to ensure there aren’t any risks in opening something. That’s it, nothing complicated about it. Very simple to take some basic standards of care when dealing with your customers I remember buying stuff from China years ago that arrived like this but it was a) years ago before a lot of safety measures were standardised and b) they were dirt cheap products made down to a low standard so you had to be prepared to accept poor quality packaging. I saw someone said that people would find something to complain about if BF sent them a cheque. It seems the exact reverse is true, and to an even great extent. Some people will defend poor quality, potentially dangerous, manufacture even it’s proven to genuinely injure customers and the manufacturer continues to sell products that wouldn’t pass basic health and safety standards. . .

Is the box nailed shut?

Now that's customer service for you - bet no-one ever shredded their fingers on a knife in that restaurant 🤣

I can’t believe anyone is defending such shoddy workmanship. It’s the kind of thing I’d expect from a home-made cab. Were it any other responsible manufacturer, the immediate response from the would have been to withdraw items for sale, make absolutely sure all new products do not have the same issue and, very importantly, to contact all previous customers to let them know there was potential risk of personal injury. In most fields, where a product is valued around the £1,000 mark, the manufacturer would follow up and offer to make good on any products by offering repairs or to supply replacement parts. Let’s face it, these brackets are mass-produced and not exactly high cost items. In this case they were produced to a low standard and caused genuine injury to a customer. As an ex-retailer, and current supplier of professional services, I would expect the seller to be all over the customer offering profound apologies and remedies to make good. I’m all for small volume British manufacturing but when it genuinely injures customers and, potentially, could have ruined their careers as a musician then I’d expect a far greater duty of care than has been displayed here. . .

Ouch, that looks like poor attention to detail and final build quality. No cab should have dangerous sharp edges that could cause nasty cuts to users. This should be true of the entire build, both internal and external. Imagine if infection had got into your cut because you had to play the gig even with an injury. Could have had serious long-term repercussions

The fact that the RH450 is the single worst sounding amp I’ve ever had the misfortune to use on a gig doesn’t mean I have the remotest interest about whether other people like them or not. We’re all different and have different tastes in amp tone.

The RH450 has a 226w power amp in it. TC use permanent compression that’s hard-baked into the board to boost the perceived volume so it sounds like a 450w head. This means every signal it sends out is compressed (even more so if you use the additional onboard compressor). There’s nothing wrong with this if you like a compressed sound. Personally I find it sucks the life out of my tone but we all like different things 😉

I think if you’re a fan of the artificially compressed tone of the RH450 then it’s probably a solid piece of kit (apart from the knobs which are notorious for cracking). I just felt it was sucking the tone from my fingers and hated that excessive compression.

The 450 was definitely underpowered at just 226w by anyone else’s measurements. The hard core, baked in, compression to artificially boost the troughs felt like it was pumping top & bottom end but sucking all those lovely mids. With hindsight I guess I was fooled by that compression and could have partially got around it by boosting mids but the fact that it was permanently engaged just took all the transparency and organic tone away for me.

I had exactly this with a TC Electronics RH450. I really liked the idea of setting up 3 core tones for my functions band gigging and spent a long time working on them at home (at loud volumes). Took it on a gig and it was the worst live sound I’ve ever had. Complete tone sucker. I was using a pair of really good Bag End cabs as well. Sold it the next day 😂 Stomp has been a revelation - sounds great at home and with he band!