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Posted

Hopefully, they'll get some less arrogant and more customer-focused staff as part of the move. Every interaction I've had with the one has been "sub-optimal". I wouldn't employ him to sell plectrums let alone high end spendy bass gear. 

 

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Posted
1 hour ago, Sean said:

Hopefully, they'll get some less arrogant and more customer-focused staff as part of the move. Every interaction I've had with the one has been "sub-optimal". I wouldn't employ him to sell plectrums let alone high end spendy bass gear.

 

Odd. I've always had friendly, helpful service there. Mark drove me to the station on one occasion with my purchase (which wasn't large) when I didn't take the car.

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Posted
23 minutes ago, Supernaut said:

Bass Bros must have pushed them out. 

 

I doubt that. I went to both a few months ago and BB is a much smaller operation (they're in a smallish unit on a farm site). No disrespect to BB - I bought from them because they had the instrument I wanted and BD didn't -  but they deal mainly in used and have much less stock.

Posted

This is really exciting times for us :)

 

We have taken on a much bigger unit next door to relocate all of our stocks of accessories, basses not on display, used amplification etc, making picking a packing a lot easier and more efficient.

 

We are also taking on another full time member of staff and introducing new processes to make things a lot more customer orientated/focused.

 

All in all it will be a MUCH nicer place to be with some comforts too, we really hope you love the changes guys and look forward to seeing you soon :)

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Posted
17 hours ago, Sean said:

Hopefully, they'll get some less arrogant and more customer-focused staff as part of the move. Every interaction I've had with the one has been "sub-optimal". I wouldn't employ him to sell plectrums let alone high end spendy bass gear. 

 

Sorry to hear this Sean, we really try our best, but a lot of the time in the past we have been on the backfoot due to being spread extremely thin.

 

This is all changing right now and we can't wait to provide a better service to all of our customers and with more efficiency too :) 

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Posted

I’ve never been, I must confess, but my work colleague bought a blue Dingwall used from you guys very recently and is delighted.
 

He has converted from The Dark Side, bless him

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Posted
14 minutes ago, Geek99 said:

I’ve never been, I must confess, but my work colleague bought a blue Dingwall used from you guys very recently and is delighted.
 

He has converted from The Dark Side, bless him

Awesome! I remember that bass and its previous owner, setup like a dream :)

 

Posted
12 minutes ago, Bass Direct said:

Awesome! I remember that bass and its previous owner, setup like a dream :)

 

Blue four string, three slanted pups, 47,000 knobs, he says it’s “good for slap”. 🤦‍♂️… so it’s clear we haven’t got him fully house-trained yet 🤷‍♂️

  • Haha 2
Posted
28 minutes ago, Geek99 said:

Blue four string, three slanted pups, 47,000 knobs, he says it’s “good for slap”. 🤦‍♂️… so it’s clear we haven’t got him fully house-trained yet 🤷‍♂️

The previous customer was a slapper too ;) 

 

Posted
14 minutes ago, oldslapper said:

Oi! There’s only one ‘O them round ‘ere. 

Thanks to SBL and TikTok there’s “whipperslappers” everywhere

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