mikebass456 Posted April 17 Posted April 17 6 minutes ago, Bass Direct said: Thank you so much, we really appreciate it This has just reminded me that I need to contact you to sort some Thunder Reds out - I'll wait until the Easter bunny has been now though.......😆👍 1 Quote
Wombat Posted yesterday at 16:16 Posted yesterday at 16:16 Quick shoutout for Ashley & the peeps at Bass Direct! Had a problem with the lining to a Mono Vertigo I bought 18 mths ago. Not only agreed a replacement after I sent a few photos but sent me a replacement BEFORE expecting the return so I wouldn’t be without it! Great service 👏👏. Much thanks… 8 1 Quote
Bass Direct Posted yesterday at 16:25 Posted yesterday at 16:25 8 minutes ago, Wombat said: Quick shoutout for Ashley & the peeps at Bass Direct! Had a problem with the lining to a Mono Vertigo I bought 18 mths ago. Not only agreed a replacement after I sent a few photos but sent me a replacement BEFORE expecting the return so I wouldn’t be without it! Great service 👏👏. Much thanks… Thank you Wombat, glad we could help! 1 1 Quote
Mike Posted 16 minutes ago Posted 16 minutes ago On 26/11/2025 at 16:16, Wombat said: Quick shoutout for Ashley & the peeps at Bass Direct! Had a problem with the lining to a Mono Vertigo I bought 18 mths ago. Not only agreed a replacement after I sent a few photos but sent me a replacement BEFORE expecting the return so I wouldn’t be without it! Great service 👏👏. Much thanks… Wow. That is good. Literally the same thing happened with me a few years ago - but a Mono double bass gig bag (over £200). I got a brief reply from Marcus at Bass Direct telling me to take it up with Westside Distribution. Wonder what was different. Quote
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