Jump to content
Why become a member? ×

Mark at Bassdirect


Truckstop
 Share

Recommended Posts

[quote name='stingrayPete1977' post='1197512' date='Apr 12 2011, 10:42 PM']No one is bashing Mark nor suggesting he is a fraudulent seller the comments are no different to commenting on customer service by other shops or manufacturers (see the Ampeg oh dear thread).[/quote]

dont really agree mate. Let's be clear if this isn't resolved and even more so, a pattern emerges then I will be first in line looking to name and shame BUT this has not concluded, it is only one sale and whatever you say I am afraid we have 4 pages of comment that may well have suggested to some that Bass Direct are not always a reliable vendor. However, if people are getting something from this I'll leave people to it.

Link to comment
Share on other sites

I'm no expert in vinage Fenders, as a matter of fact I'm constantly amazed at how much folk a willing to pay for the things, but from what I've seen of the ones for sale on here, the year of manufacture is stamped on many a part on the basses so it should have been easier to authenticate the bass from other parts before it was offered for sale.

The moral of the story is if your a trader selling them, get a reliable person to check out the year of manufacture even if you have to take the piggin thing apart.

I've no doubt that Mark thought what he was selling was genuine, but it's turned out it's not. I'd have no problem buying from him at all, but customer service speaks volumes, especially when the proverbial hits the fan.

I've also done trading with Truckstop and found him to be a really nice genuine guy. I really hope this is brought to a swift conclusion soon.

Link to comment
Share on other sites

[quote name='RichardFoggo' post='1197522' date='Apr 12 2011, 10:46 PM']dont really agree mate. Let's be clear if this isn't resolved and even more so, a pattern emerges then I will be first in line looking to name and shame BUT this has not concluded, it is only one sale and whatever you say I am afraid we have 4 pages of comment that may well have suggested to some that Bass Direct are not always a reliable vendor. However, if people are getting something from this I'll leave people to it.[/quote]yeah but its comments about one sale..i havent read anything about any other sale..? im sure we all realise that this is isolated incident.

Link to comment
Share on other sites

[quote name='RichardFoggo' post='1197522' date='Apr 12 2011, 10:46 PM']dont really agree mate. Let's be clear if this isn't resolved and even more so, a pattern emerges then I will be first in line looking to name and shame BUT this has not concluded, it is only one sale and whatever you say I am afraid we have 4 pages of comment that may well have suggested to some that Bass Direct are not always a reliable vendor. However, if people are getting something from this I'll leave people to it.[/quote]
I'm not being funny but I don't understand your post?

Link to comment
Share on other sites

[quote name='bubinga5' post='1197531' date='Apr 12 2011, 10:52 PM']yeah but its comments about one sale..i havent read anything about any other sale..? im sure we all realise that this is isolated incident.[/quote]
I can comment on another sale, All my Rig :) Top stuff , choice and service in person. Other purchases done by post all good and any issues dealt with professionally with no silly business, How's that?

Link to comment
Share on other sites

Unlocked? A bit like opening a floodgate! :) I've never seen a thread so busy.

I'm with Alex on this one in respect of his rights as a consumer, but if he likes the bass loads & obviously felt it was worth the money when buying it & if it still plays just as well, then what's the issue other than it's not all from the crap era it was supposed to be from? :)

After this thread, it might actually be more valuable!

Link to comment
Share on other sites

[quote name='RichardFoggo' post='1197522' date='Apr 12 2011, 10:46 PM']I am afraid we have 4 pages of comment that may well have suggested to some that Bass Direct are not always a reliable vendor.[/quote]

I think that Mark has pretty much admitted that much in his post, which, summarised reads

"I trusted the guy I bought it from (unreliable vendor #1). It seems I was wrong to do so, and should probably have done my job properly (unreliable vendor #2). I sold it believing it to be the real thing but not really knowing for sure (unreliable vendor #3). Now that I've been proven wrong, I'm going to hide behind my interpretation of trading law (unreliable vendor #4)"

A bit of a harsh interpretation for sure, but based on what Mark said in his post

Link to comment
Share on other sites

Trial by Basschat again.

This matter should be strictly between Mark and the buyer. It should not be on here open to everyone to add to and discuss.

[b]If the buyer is unhappy then there are proper channels to go through. This isn't one of them.[/b]

I have been a customer of Mark's since he started, when he was still trading out of a tarted up barn. I have spent thousands of pounds with him, and would not hesitate to buy from him again.

A very good friend of mine suffered from a thread similar to this a couple of years ago, after selling some idiot a bass. The buyer had it for a whole month before announcing that there was something wrong with the electrics. The bass was fine before he had it, in fact it had been serviced by one of the UK's top luthiers immediately prior to the sale. My friend no longer comes on here.

Link to comment
Share on other sites

[quote name='Soliloquy' post='1197543' date='Apr 12 2011, 10:58 PM']Trial by Basschat again.

This matter should be strictly between Mark and the buyer.[/quote]

Where's the difference [url="http://basschat.co.uk/index.php?showtopic=131045&hl="]http://basschat.co.uk/index.php?showtopic=131045&hl=[/url] ?

Link to comment
Share on other sites

[quote name='Phil-osopher10' post='1197550' date='Apr 12 2011, 11:00 PM']To be honest this thread is ridiculous, you're not just messing with a couple of hundred quid. A man's lively hood could be at stake. If the OP had the decency to sort it out in the privacy that it was bought, then I'm sure after a bit, it would be sorted.[/quote]

I think you'll find he did and had no luck, hence this thread

Link to comment
Share on other sites

[quote name='Bassman Sam' post='1197490' date='Apr 12 2011, 10:31 PM']I feel that this will, without doubt, damage Mark's reputation whatever the outcome. This should have been settled before becoming public. I hope we all get to see this sorted out quickly.[/quote]
+1

There is a lot of interest in this on here as a lot of people have dealt with Mark and he is well liked and respected.

I’ve never met the OP but I have dealt with Mark and have no doubt that he wouldn’t try to con anyone. As I see it he checked the serial number to date the bass and had got some confirmation from someone who has some knowledge of Fender. This is pretty much what I would have done given that it’s an 83 p-bass that sold for £700 and not a pre CBS worth £5k.

As I understand it, Mark then sells the bass in good faith to someone who says that he has taken the neck off and found that it is apparently a newer body with an older neck (why would someone bother to do that? It’s not like it’s a 60s or even a 70s Fender) and would like his money back but the bass is apparently now in Eastern Europe!

I take the point that the shop is responsible for the identity of what it sells but if I was Mark I might be a bit pi***d off that this is being debated in public among many of his potential customers when a) he will feel like he acted in a reasonable manner, and :) there is clearly more to this than meets the eye……

I’m glad that I have no interest in vintage basses as buying them is obviously a complete minefield…!

Link to comment
Share on other sites

[quote name='Soliloquy' post='1197543' date='Apr 12 2011, 10:58 PM'][b]If the buyer is unhappy then there are proper channels to go through. This isn't one of them.[/b][/quote]
I disagree.

Speaking generally here, not specifically about the matter in hand...

If someone has an issue with a bass-related vendor, should approach the vendor and try and sort it out behind closed doors.

If that fails, and they have good grounds for complaint, post it for the world to see. It's fair game. How a problem is sorted out is more of a customer service yardstick than how a sale goes.

For what it's worth, I've got a lot of time for Mark, and I've bought quite a bit of stuff from him in the past. Nice guy, never had a problem.

Link to comment
Share on other sites

[quote name='Beedster' post='1197558' date='Apr 12 2011, 11:01 PM']I think you'll find he did and had no luck, hence this thread[/quote]

+ a billion I have never met or spoke with Alex yet have met and purchased from Mark with a lot of money with great results (and I will in future) but I'm on Alex's side what does that tell you?

Link to comment
Share on other sites

[quote name='bubinga5' post='1197574' date='Apr 12 2011, 11:07 PM']QUOTE>>there is clearly more to this than meets the eye……QUOTE>>

i seriously hope not as this thread is gonna look very bad[/quote]

I imagine it'll be gone in the morning :)

Link to comment
Share on other sites

[quote name='peteb' post='1197566' date='Apr 12 2011, 11:04 PM']+1

There is a lot of interest in this on here as a lot of people have dealt with Mark and he is well liked and respected.

I’ve never met the OP but I have dealt with Mark and have no doubt that he wouldn’t try to con anyone. As I see it he checked the serial number to date the bass and had got some confirmation from someone who has some knowledge of Fender. This is pretty much what I would have done given that it’s an 83 p-bass that sold for £700 and not a pre CBS worth £5k.[/quote]

The seller still has an obligation to disclose accurate information about a bass no matter what the price tag. I wouldn't care if I was buying a Squier or a Sadowsky, I'd want to be safe in knowing that the bass I was buying was indeed what the store says it is, it really is the least you can ask from a store specialising in bass guitars. I'm sure the guy is lovely to deal with, but it doesn't change the fact that a glaring mistake has been made here. What's more if he'd had the bass screened by someone who knew what they were talking about then this problem may not have arisen in the first place.

Edited by risingson
Link to comment
Share on other sites

[quote name='Beedster' post='1197569' date='Apr 12 2011, 11:05 PM']Explain?[/quote]
As I understand it, the guy has bought a bass that he believes not to be genuine but has since traded it on to someone across the other side of Europe

Link to comment
Share on other sites

Yes and if Mark had refunded him asap once the problem arose followed by a call to his mate to discuss it privately between them we would all be praising him , we have before and I'm sure we will again on another bass related product, Although this may be the next TIM type of quip?

[quote name='peteb' post='1197566' date='Apr 12 2011, 11:04 PM']+1

There is a lot of interest in this on here as a lot of people have dealt with Mark and he is well liked and respected.

I’ve never met the OP but I have dealt with Mark and have no doubt that he wouldn’t try to con anyone. As I see it he checked the serial number to date the bass and had got some confirmation from someone who has some knowledge of Fender. This is pretty much what I would have done given that it’s an 83 p-bass that sold for £700 and not a pre CBS worth £5k.

As I understand it, Mark then sells the bass in good faith to someone who says that he has taken the neck off and found that it is apparently a newer body with an older neck (why would someone bother to do that? It’s not like it’s a 60s or even a 70s Fender) and would like his money back but the bass is apparently now in Eastern Europe!

I take the point that the shop is responsible for the identity of what it sells but if I was Mark I might be a bit pi***d off that this is being debated in public among many of his potential customers when a) he will feel like he acted in a reasonable manner, and :) there is clearly more to this than meets the eye……

I’m glad that I have no interest in vintage basses as buying them is obviously a complete minefield…![/quote]

Link to comment
Share on other sites

[quote name='Wooks79' post='1197401' date='Apr 12 2011, 09:56 PM']Exactly, 52 members reading this thread as I type[/quote]
52, 52, any advance on 52? ......................... 58 now, any advance on 58? .............. 63, 63 ...............


Being serious, I do think this has elements of a kangaroo court now. But I dunno if:-..............
.......... the bass sold via this forum? If so, then it's fair game, if not then it shouldn't have been brought here at all, there are small claims courts to deal with it.
IF it was via here did Mark do it in his own name or as a business? If it was his own name then thinly veiled slander of the business is unjustified.

Edited by Big_Stu
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...