It is worth persevering. In what must be 30 years of using them across more basses than I care to admit to in public, I have only had one remotely misbehave. And when it was lubed up, everything was great again.
While we are discussing these, they now make an addition, which means you can drop to 2 different predetermined pitches with one unit
https://www.bassdirect.co.uk/product/hipshot-doublestop-lever/
I have a G5. I also have other filters. The other filters have super duper all option editors. The G5 just several knobs which are all self explanatory. I am astonished that this box does not have some sort of cult following. Even I can programme it.