[quote name='Musky' timestamp='1347305624' post='1799171']
Just as an aside, the reason for complaint would be 'unsatisfactory quality' rather than 'unfit for purpose'. Unfit for purpose is when goods cannot be used for their intended purpose, e.g. if you'd been sold a guitar rather than a bass, but it doesn't refer to the quality of the goods.[/quote]
As a law graduate, I respectfully disagree. Unfit for purpose has a broad meaning, and is taken in context of the item in question. If adjusters don't adjust, it's unfit. NB the seller must have a chance to rectify, and they should get this chance first
[quote name='Musky' timestamp='1347305624' post='1799171']As has been already said, you'll probably find yourself on a sticky wicket trying to pursue this now and a diplomatic approach to DV247 is probably your best bet.
[/quote]
Yes, totally agree, negotiation and dialogue is always best