Mismatched top, would this bother you? Cort space 4

[neepheid]

Why are people getting het up about this?  As far as I understand it, the only quibble here is whether or not the aesthetic quality of the top of this bass is a fault or not.  Some say yay, some say nay.  Ultimately the vendor's covered by the Ts and Cs, they don't consider it to be a fault, so honestly I'd take the offer of getting it picked up for £25 and move on.  Yes, they've been a bit rum and heavy handed about it - it's been escalated and a compromise offered.

 

Whether or not I would have allowed it out of my factory is irrelevant (but in case you're wondering - I wouldn't).

[Reggaebass]

Personally I’d just pay the return postage, mark it down to experience and get looking for another bass 

[Steve Browning]

7 minutes ago, Reggaebass said:

Personally I’d just pay the return postage, mark it down to experience and get looking for another bass 

Yup. The agreed 25 quid seems the easiest - the path of least resistance (as I suggested earlier).

 

Re the OP, the questions was 'would it bother me?' My answer, a resounding yes.

[41Hz]

14 minutes ago, Hellzero said:

I truly think you didn't read the entire thread, and certainly not my crystal clear posts, or maybe you didn't understand what I was talking about regarding the OP's rant.

 

So here it is even more clearly exposed:

 

1. OP buys a bass.

2. OP doesn't like it.

3. OP sends it back and asks for replacement.

4. OP gets it and find it's badly bookmatched.

5. OP asks for another replacement arguing that the top is badly mismatched, not correctly bookmatched.

6. Seller says OP has to pay the return fee, because there's no fault.

7. OP starts a rant here.

8. Everybody, but me starts ranting.

9. I explained why this is inadmissible to get a free return in this case.

10. Nobody reads the thread and the arguments, but push the rant further away.

11. My blood pressure is fine, but I really can't stand bad faith.

Let me correct you….
 

1. OP buys a bass

2. Bass has a badly bowed neck, scratchy pots and the top is mismatched

3. OP returns bass and retailer says they will check the replacement before sending

4. Replacement bass isn’t book matched at all, worse still the wood on the other half is a totally different shade

5. Rather than ranting, OP post a picture on here to check other people’s opinions to make sure he is being reasonable in rejecting the bass

6. 90%+ of people who expressed an opinion think it is unacceptable 

7. Possible millionaire owner of guitarguitar exiled somewhere in Belgium starts ranting on this thread🤣

[neepheid]

I'm not a trained fire fighter - I'm out.

[SimonK]

OP buys a bass,

 

..then one of these...

 

 

...sends the crap half back...

 

Problem solved 🙂 !

[fiatcoupe432]

Sasha from Rostoc basses has just bought ught one and posted the photo . Looks absolutely fine to me so in my opinion you should complain 

[41Hz]

11 minutes ago, fiatcoupe432 said:

Sasha from Rostoc basses has just bought ught one and posted the photo . Looks absolutely fine to me so in my opinion you should complain 

Looks nice!

[tauzero]

I had to look very closely at my Space 5 to see that the top wasn't a single piece of wood. There's about 5cm between the pickups where there's a slight difference in shade between the two sides.

 

If GG said they were inspecting it, and presuming that the mismatched top was explicitly stated as unacceptable on the first instrument, then it seems like a very good case for returning it and expecting the shipping cost to be covered. Or ask them for £200 off the price and put veneer on the top, thus making an attractive and unique instrument.

[BassAdder60]

At Peach Guitars Colchester who sell these you can choose online the serial number / weight / look 

 

It’s a far better system so at least visually you can see the top and also the weight of the basses for sale 

 

They are working differently to many stores and offer a great personal service especially if you book a visit to try out products etc 

[hiram.k.hackenbacker]

To be fair to Guitar Guitar, they do offer that on certain instruments too. 

[Beedster]

27 minutes ago, hiram.k.hackenbacker said:

To be fair to Guitar Guitar, they do offer that on certain instruments too. 

 

To be fair again, they're also a business and while I can see the O/Ps point of view - that's an ugly bass - if they keep picking up the cost of returns on that basis they will make a loss on the sale. Personally if I were the OP I'd either suck up the cost of the return and ask for photos of the replacement, or travel in person to the store, which may or may not be possible. 

[41Hz]

5 hours ago, Beedster said:

 

To be fair again, they're also a business and while I can see the O/Ps point of view - that's an ugly bass - if they keep picking up the cost of returns on that basis they will make a loss on the sale. Personally if I were the OP I'd either suck up the cost of the return and ask for photos of the replacement, or travel in person to the store, which may or may not be possible. 

I’ve have a replacement from Peach now that I’m happy with (though it did have a few issues I had to fix😬🤣).
 

It sounds better too, it’s around 30% louder and has a fuller bass even though the pickups are lower so I think the other one has a preamp/pickup issue.

 

My argument is they should never of glued those bits of wood together and sent it out of the factory. Guitarguitar will likely have a Cort account manger they can push back on stuff like this and get their money back, if that happens enough then Cort will have to improve their standards.

 

For basses that they can’t get an acceptable match on, it would be better to spray them a solid colour, I’d of probably preferred that anyway.

[Steve Browning]

No matter the price point. It does seem so odd (to me) that someone would put those two bits together and think it looked ok.