The Boss librarian software specific to the GT10 and GT10B plus some freeware developed by a chap on Talkbass. I don't think it's a software issue though as it could be the OS (Windows 10) or something else about the pc not reading the external device. The cable works because when I plug in Windows plays it's little jingle to let you know a USB device is connected but in the "my computer" window or the file explorer there is no icon to show that an external device is connected. I'm pretty stumped. I've been through the Boss manual and changed the usb setting to "advanced" as required, for Windows 10 I technically shouldn't need to manually find and download the drivers but I have anyway and still nothing.
I'm just not sure where to go from here.
There's some GT10B experts on Talkbass so I've asked there but yet to receive a reply. My work laptop won't read external USB for security purposes so can't try it with another laptop unfortunately.
What I really want to do is create a backup of my patches in case I lose them; re-order and rename my patches for ease of use at a gig; use the freeware to experiment more easily with creating new patches; test and download other users patches that I may like.
If I can't do all that it's not the end of the world, I do like a clean bass sound more than anything anyway, but to have the option of flange, different drives, wah and touch wah for those middle 8s of songs that don't always get played but when they do they really need it... That's what I got the unit for. For example, I used to use an 80's Boss Flanger for the breakdown in Magic Carpet Ride. I'd like to create a Magic Carpet Ride patch. I can do it without the PC but it's a bit laborious.