pantherairsoft

Ken, Thanks for signing up and setting the record straight on a few things. I think what's important here is that we identify the fact that Ken has done nothing wrong. He runs his business in a way that he believes to be fair, reasonable & honest. His prices are based on demand and manufacturing costs whilst making adequate profit to sustain the business - this is no different from any other successful company in the world. Now before anyone yells at me disagreeing with this statement, I think it's also fair to say that as the business has sold over 6000 basses and is still going strong, Ken should have little reason to believe that anything is 'going wrong'. Indeed I'm sure if you read every post on Basschat referencing Ken Smith basses you would find 100 'Ken Smith Basses are amazing/gorgeous/stunning/the best in the world' for every 1 post complaining about customer service. I would suggest that Ken's customer service is based on 6000-odd happy customers whom we don't hear from, as opposed to the few that we do. I have never visited the Ken Smith forums but I would be happy to put money on it being full of people like us who think Ken's customer service is stunning. From this hopefully we can learn, that like every human, and every company, sometimes you can get things wrong. Maybe Ken shouldn't have quoted the huge UPS price UNTIL he had the USPS price as well, maybe he should have chosen better words when dealing with customers at times etc etc… I'm sure Ken will go away from this now with some negative feedback to stack up against the thousands of happy customers and hopefully use it to his advantage to highlight the areas that a small percentage of people feel he gets wrong. Ken, would you say this is true/fair? At the same time, Basschat is a community and news travels fast. We do see positive feedback voiced here, but let's be honest - it's the negatives that we see and remember. It’s apparent that a couple of posters here including the OP felt the customer service was a real let down. Ken has explained his actions to date and also tried to rectify and explain each case post by post. Hopefully as a community we can attempt to 'wipe the slate clean' and take a view on Mr Smith's customer service from this point forwards. Ken has already declared that he now handles all emails and communication and takes the comments here seriously, so that paired with our feedback should mean a renewed level of customer service to match the absolutely stunning instruments! I for one would like to see Mr Smith welcomed on Basschat after any 'bad air' has settled as I KNOW he has a huge wealth of information to bring to the table. There was some discussion over Dingwalls a while back, after Sheldon joined us and cleared up a few misconceptions. His posts were informative and he answered questions in a way you'd hope an expert would. Ken, I for one would like you to prove us wrong; going forwards and pop back from time to time (when business permits) as I'm sure many would find your input to discussions here very welcome. Shep P.S. Its 2.49am, I've been gigging and my eyes are so tired I can hardly keep them open - as such please let me off any shocking typos and grammatical errors!

Richard bought me EBS TD650. Good communication & no problems. All good! Cheers Shep

^ What Pete said!

So…. Bass —————————— Amp \ / \ / ——FX——--- / \ / \ Keys ——————————PA Sorry about the drawing! You play bass and keys. If you play bass through FX then keys go straight to the PA, but if you play keys through the FX then the bass goes straight to the amp… yeah? I don't think the LS2 will do what you need. I use one and am pretty sure what was suggested wiill not work. I'd ask Max!

I feel your pain dude. My pedalboard was born due to this thread and it's pretty much an entire family now!

Did a bass trade with Ville. Mad me feel much better about shipping internationally and had great communication throughout the process. Very happy with the end results. Top bloke. Cheers Shep

Very good. I had a play with one last time I was at GB Guitars in Brighton. Some great settings in it and no loss of tone at all. I'd consider it the best compact tremolo pedal I'd tried with a bass.

My new one. This is featured above from when it was Ville's… but some new pics here for folks… More pics here! - [url="http://basschat.co.uk/index.php?s=&showtopic=57329&view=findpost&p=1261757"]http://basschat.co.uk/index.php?s=&sho...t&p=1261757[/url]

Latest addition to the (now Roscoe only) family… Roscoe Century Signature 6 Ash Body Koa front & back body & headstock facings Diamondwood nut 5-piece Wenge/Maple/Purple heart wedge neck Birdseye maple board with Koa 12th fret inlay Wenge control cavity cover Custom wood knobs (ash with little Koa tops to match!) Demeter Pre-amp Roscoe Bart pups Ultra light black hardware Pics…

I think. Octave, fast trem and a gated fuzz would sound close (and cool) enough.

[quote name='fatgoogle' post='1261205' date='Jun 8 2011, 02:03 PM'][url="http://www.youtube.com/watch?v=2tRX5eL5wcE"]http://www.youtube.com/watch?v=2tRX5eL5wcE[/url] at 3.18 how would you say to get the effect, would it just be a tremelo pumping through the moog in its simpliest form. Or is someone playing it on synth? Really liked it anyway.[/quote] Bonds pedalboard was discussed early in this thread... He uses an MP-201 & Moog LPF or his tremolo duties same way that I do, however he also plays synth on some tracks, and he is doing on that one. It could be done with his bass set up & mine I reckon - LPF, MP-201, Chorus & Noisebox. Shep

Glad it's working out for you dude! Gimme a shout after the weekend and I'll get an expression pedal to you so you can experiment a little more with it! Interested to hear some sound samples as well. Shep

EBS Unichorus. Great sounding. Built like a tank. True Bypass. Absolutely noise free... And tend to sell 2nd hand on bass chat for around £80-£85.

Great job! Pop a pic in the pedalboard thread - [url="http://basschat.co.uk/index.php?showtopic=289"]http://basschat.co.uk/index.php?showtopic=289[/url] Shep

^ Just like the little brother of my Century 6 (which will be up for sale very soon due to an incoming Century Signature!)… Lovely bass. The Century body shape really does does it for me! Shep

Easy trade with Alex. Stuff arrived quick and well packed. Cheers bud! Shep

Another easy transaction here! Cheers bud! Shep

I won this same combo last year in TC Electronics big FaceBook give away. Was a great sounding amp with loads of volume, but the excessive weight let it down for me. I still struggle to see how they made something that size so heavy!? I was happy to of won one... But I ended up selling it for a Neo cab.

I did indeed have one for a while. First and most importantly... This still remains the best all round combo for the money I've ever tried. It's relatively light, has enough useful tone options to make it a good buy, the tilt back is lovely for small gigs, it handles a low B and has enough volume for rehearsal or small accoustic gigs. I god rid of mine as I needed to play with a drummer (be in a quiet one) but without PA support, and at the end of the day you need more power and a bigger (or more of) speaker for that. If I needed a combo with a great tone for jamming and playing at home then I wouldn't spend any more as this is perfect. Its worth noting though, that it does not sound like a TD650! If it did, we'd all have one!

I'm in the studio rehearsing for out Friday gig but should be done for 9. I'll have a wonder up after and hope I've not missed ya' Shep

It didn't like my GB at all.. Wouldn't trigger anything correctly. Performed well with my RIM (9v Aguilar Pre) but surprisingly sounds absolutely stunning with my Roscoe (Bart 18v Pre). I expected the 18v Pre to be the reason the GB struggled with it and Bart pre's are generally considered very hot, but it works an absolute treat! Shep

I love mine... Check out www.ourhelicalmind.bandcamp.com - The track 'Get Money' is based around 2 presets of the Super Synth. I use it for quite a few things. I don't use the Octave section as it's sh*te... But spending a few weeks programming this bad boy, tweaking over time has proven to produce some impressive sound that I can't get out of my Moogerfooger set up. There was a thread a while back that I posted some old settings in (I still use some of them a lot). Here - [url="http://basschat.co.uk/index.php?showtopic=102594&st=0&p=957556&#entry957556"]http://basschat.co.uk/index.php?showtopic=...mp;#entry957556[/url] Worth noting that I've noticed how massively different this responds to each bass I try it with. The sounds really need setting up for use with a specific Pre amp and stick to that bass...

Midi controlled Flanger with LFO… yes please… Time to make board space!