I bought my Dingwall NG2 from them. Had very good communication with them via email beforehand, just to check what they had in stock. Traded my MM Bongo in, and the whole thing was a pleasant transaction. Mark wasn’t there, but the two younger guys were both very friendly and professional. Set me up through a Genzler amp and cab, showed me the various controls on the bass and then left me to it, occasionally popping his head back around the door tomask if I was ok, and did I have any questions. I wouldn’t hesitate using them again, in fact have just ordered some Dingwall strings, but they only had one set in stock (I ordered two sets), had a very prompt email asking if I wanted to cancel the order, take the one set now and wait for the second, or wait and have both at the same time. Very professional in their approach to everything.