Thanks guys, and yep, Im happy that Sterling Ball is aware of the issue, and as mentioned above, on the EBMM forum, he is now looking into it.
Yes, completely agree also re: refund. I'm not doing a thing until that hits my account, which should be any day now, (2-3 days processing).
I am hoping there is some resolve and explanation in a few weeks. Strings & Things are now in touch with me via email, which I appreciate. WOT - completely agree with you on that.
It would happen to me wouldn't it, haha! Now I know that things aren't always so simple when it comes to buying new, and in fact, second hand can be a good option.
In the near future, I will be using GAK and Bass Direct for future business, Its quite exciting having the prospect of a all this cash coming back and being able to start from fresh. Im looking forward to putting this all behind me.
The thing is, as much as Im a fussy buyer, when you are spending £1400+, I think you have a right to be. Because I class myself as having a keen eye for attention to detail, I spot things almost instantaneously, then I investigate, hence finding the wrong spec on the box and with the serial records at EBMM; I don't mess about!