caution mini rant!
I don’t think this is confined to courier companies or large companies. The amount of times I have to clean up and fix work by builders or other trades (independents getting paid well) mechanics, monosyllabic service industry staff etc.
I do everything possible myself now and only reluctantly use a “professional”. I’m not sure when or why this lack of professional pride or courtesy started but if you want a recipe to be miserable in life it’s guaranteed if you work purely for money and not the intrinsic pleasure of doing what you do well and taking pride in whatever you do (however humble it may be).
Rant over
Edit: From personal experience I don’t use courier companies for anything over around £50. Obviously this is not possible for a business. The state of that package is just shocking. The fact that someone could deliver that or process it through its journey without feeling a sense of shame or a professional responsibility to escalate the issue is pretty shocking.