I used to work on Liverpool St. so would visit the Bass Centre the odd lunchtime.
I bought a pedal on impulse, then discovered it was 40% cheaper from most other places (my own stupid fault).
Once, I detected a condescending, almost sneering attutide when asking about appropriate cabs, purely because I had the gaul to want one which both sounded [i]and[/i] looked nice.
I got my bass 'serviced' there once too (setup, fret dress etc) which seemed fine. It was £100 - no idea if that's good or bad, as I have no frame of reference.