Had a poor experience in GG Glasgow recently - looking to buy a present for someone and two of us collected the cash (remember that!) and went in, had a pluck, said, 'we'll take it!' and looked proudly at each other saying, 'well that was easy!'
Sales assistant then says, I'll just serve this guy first and come back. We looked at a free assistant and asked if we could pay him and got a 'No.' (Is there some sort of omerta going on?)
We looked on the bright side and had a wee browse at the untouchables down stairs. Came back up and asked, 'OK, can we buy it now?' as it lay waiting on the counter. 'Er...just be a minute!'
Wandered round once more then 30 mins after our instrument had been chosen looked at the item, looked at the assistants, looked at each other and left. Went to Merchant City Music and bought a slightly more expensive item immediately, got talking to the sales assistant about guitars in general and he volunteered the chance for me to get a shot of an EC Strat and a AmDeluxe Tele. Superb!
That's the 3rd time something similar has happened and they have actually lost about £950 in sales over their lack of desire to serve.