MuddBass Posted December 17, 2015 Share Posted December 17, 2015 (edited) Hi all, After a heavy year of gigging, a wheel on my cab has broken into many pieces and is beyond repair. Does anyone know where I might get a spare wheel (or set of 2) for my Genz Benz 212 Neox Cab. The wheels slot into to edge of the cab - see picture from the internet [url="http://s594.photobucket.com/user/B_jamin/media/17082011297.jpg.html"]http://s594.photobuc...011297.jpg.html[/url] (not my link at all, but at the moment I have no way of taking a picture of my own cab!!!) Thanks in advance. Greg Edited December 17, 2015 by five-string.co.uk Quote Link to comment Share on other sites More sharing options...
taunton-hobbit Posted December 17, 2015 Share Posted December 17, 2015 These look very much the same as used by Barefaced on their Dubster..ask Alex? Quote Link to comment Share on other sites More sharing options...
stevie Posted December 17, 2015 Share Posted December 17, 2015 Could be this: https://www.bax-shop.co.uk/flight-case-wheels/penn-elcom-w2001-50mm-recessed-caster-black Or this: http://www.adamhall.com/en/Adam_Hall_Hardware_3783_-_Recessed_Edge_Castor_58_mm_in_plastic_Housing.html Difficult to tell from the picture, but as t-h says, it looks like a fairly standard part and is probably not exclusive to Genz. Quote Link to comment Share on other sites More sharing options...
Mykesbass Posted December 17, 2015 Share Posted December 17, 2015 Any of these the right size: [url="http://www.adamhall.com/en/Recessed_Castors.html"]http://www.adamhall.com/en/Recessed_Castors.html[/url] Quote Link to comment Share on other sites More sharing options...
Alec Posted December 17, 2015 Share Posted December 17, 2015 [quote name='Mykesbass' timestamp='1450379346' post='2932272'] Any of these the right size: [url="http://www.adamhall.com/en/Recessed_Castors.html"]http://www.adamhall....ed_Castors.html[/url] [/quote] None of those looks like a simple like-for-like replacement, sadly. Have you tried emailing [size="2"][color="818181"][email="[email protected]"][email protected][/email][/color][/size] - taken from the Genz Benz website. I know they're not operating any more, but you might get some joy. Or Mark at Bass Direct... Quote Link to comment Share on other sites More sharing options...
MuddBass Posted December 18, 2015 Author Share Posted December 18, 2015 Thanks for the help all. I'll send an email to KMC now . thanks for the email address Greg Quote Link to comment Share on other sites More sharing options...
Alec Posted December 18, 2015 Share Posted December 18, 2015 Do try Mark at BassDirect at the same time, though. As I have no idea how active that support email address is likely to be. And there are a whole load of other (US) organisations listed on the GB website. They might also be able to help if you get no initial joy. Quote Link to comment Share on other sites More sharing options...
MuddBass Posted December 18, 2015 Author Share Posted December 18, 2015 Thanks Alec, I have just sent the emails to both of the suggestions - I'll post their replies here Thank again Greg Quote Link to comment Share on other sites More sharing options...
MuddBass Posted January 9, 2016 Author Share Posted January 9, 2016 Ok, no joy with the replies - had Bass Direct say 'they'd have a look', but then no reply. No reply off KMC either - any other ideas folks?? Thanks in advance Quote Link to comment Share on other sites More sharing options...
Alec Posted January 12, 2016 Share Posted January 12, 2016 Why not try calling? Can get a better response... Quote Link to comment Share on other sites More sharing options...
alexclaber Posted January 12, 2016 Share Posted January 12, 2016 Do you have some better photos of it? I think I've seen every decent quality tiltback caster that's available in the UK so I may be able to recognise it - however it may be a part which is only available in the USA. Quote Link to comment Share on other sites More sharing options...
leroydiamond Posted January 12, 2016 Share Posted January 12, 2016 i reckon an email to agedhorse over on talkbass might do the trick. He was a senior engineer at Genz Benz when they were on the go and as far as I know, continues to provide service/customer support for Genz Benz products Quote Link to comment Share on other sites More sharing options...
Alec Posted January 13, 2016 Share Posted January 13, 2016 (edited) Pics from ebay of a pair of "genuine GenzBenz" spares (sold). But better pics.... [url="http://www.ebay.com/itm/replcement-caster-wheels-for-genz-benz-neo-2-12-2-nd-version-or-uber-cab-/191761830118"]http://www.ebay.com/...b-/191761830118[/url] Though damn those daft Americans with their old non-metric rulers...! Edited January 13, 2016 by Alec Quote Link to comment Share on other sites More sharing options...
EBS_freak Posted January 13, 2016 Share Posted January 13, 2016 (edited) [url="http://www.tchweb.com/tchstore/product/511-2295/c854/2-5-8--Recessed-Edge-Mount-Caster.html"]http://www.tchweb.co...unt-Caster.html[/url] http://www.tchweb.com/tchresource/files/pdf/511-2295854-CUST.pdf Edited January 13, 2016 by EBS_freak Quote Link to comment Share on other sites More sharing options...
Alec Posted January 13, 2016 Share Posted January 13, 2016 That does *look* about right, and appears to match the ruler shown in the picture. Better still, you can remove your broken caster and compare dimensions with the PDF drawing to confirm it it's an exact match. Surprisingly low capacity, 16kg, mind. Maybe no surprise that it's failed if that's the spec of the original, given that the cab is 24kg. And, of course, would be better to be able to order from a UK source... Quote Link to comment Share on other sites More sharing options...
EBS_freak Posted January 13, 2016 Share Posted January 13, 2016 (edited) [quote name='Alec' timestamp='1452700475' post='2952582'] Surprisingly low capacity, 16kg, mind. Maybe no surprise that it's failed if that's the spec of the original, given that the cab is 24kg. And, of course, would be better to be able to order from a UK source... [/quote] 16kg isn't low really - That's a 32kg loading capacity between the two casters on the bottom of the cab. 12kg to spare (e.g. half the weight of the cab again) is pretty generous. UK source - don't think TCH is common in the UK - Adam Hall and the Chinese rip offs seem to have that sewn up. Besides, the cost of the components and getting them to the UK isn't going to break the bank - especially when it's for a like for like replacement... shouldn't even be liable to customs charges. Edited January 13, 2016 by EBS_freak Quote Link to comment Share on other sites More sharing options...
MuddBass Posted January 13, 2016 Author Share Posted January 13, 2016 Thanks everyone for your help with this much appreciated. The one's EBS_Freak has highlighted look promising. I'll have a good measure up to compare! Thanks!!!! Quote Link to comment Share on other sites More sharing options...
MuddBass Posted January 15, 2016 Author Share Posted January 15, 2016 Annoyingly the ones suggested don't match. I've now managed to remove a damaged wheel and add a diagram below. Any more ideas folks? Thanks in advance! Quote Link to comment Share on other sites More sharing options...
alexclaber Posted January 15, 2016 Share Posted January 15, 2016 That looks incredibly similar, if not identical, to the ones we use (and I think we've had two breakages out of hundreds and hundreds of wheels). Email me your address and we'll send you one! Quote Link to comment Share on other sites More sharing options...
MuddBass Posted January 16, 2016 Author Share Posted January 16, 2016 Thank you very much indeed, what true gent. PM on it's way. Thanks everybody! I'll post a picture once it's done for reference! Quote Link to comment Share on other sites More sharing options...
taunton-hobbit Posted January 16, 2016 Share Posted January 16, 2016 Ahem....this is what I suggested in post #2....(!) Thanks Alex! Quote Link to comment Share on other sites More sharing options...
MuddBass Posted January 16, 2016 Author Share Posted January 16, 2016 Thanks Taunton Hobbit, it was a good suggestion. Quote Link to comment Share on other sites More sharing options...
MuddBass Posted January 20, 2016 Author Share Posted January 20, 2016 Big thanks to Alex at Barefaced - my 2 x 12 GB cab is now 'wheelie' better!!! Pictures attached - and the wheel was an exact match! Great work and thanks to all. Greg Quote Link to comment Share on other sites More sharing options...
leroydiamond Posted January 21, 2016 Share Posted January 21, 2016 [quote name='five-string.co.uk' timestamp='1453304118' post='2958265'] Big thanks to Alex at Barefaced - my 2 x 12 GB cab is now 'wheelie' better!!! Pictures attached - and the wheel was an exact match! Great work and thanks to all. Greg [/quote] Good result and a great cab you have there. Quote Link to comment Share on other sites More sharing options...
EBS_freak Posted January 21, 2016 Share Posted January 21, 2016 Great result! Quote Link to comment Share on other sites More sharing options...
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