I am never in the habit of bigging up any big corp....But fender uk have done me a massive solid
I scored a used fender super bassman from this lovely parish a few months ago and after a while it started developing issues (fuse constantly blowing when playing gig volume) and auto bias messing up. so i sent it to my local tech, He told me i had a arcing issue due to a couple of caps baring to much wire that he put down to manufacturing flaw.
Not expecting much as the amp was pre owned and long past any warranty.....but i thought id give fender a try and see what they say in regards to a repair, They offered to collect and repair for free even though it had no warranty ,Excellent i thought and off it went :-)
a few weeks later i got in touch (knew it would be a while till return) to where we are at , said they are waiting for new boards etc ......cut a long story short.......a week later a received a message saying its taking to long so they have decided to send me a brand new £2100 head instead! :-O
Just arrived .
Super impressed with Fenders customer Service. I didn't expect it to be so great ( i was ready for a battle)
Well happy chap. goes to show if you don't try etc
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