edstraker123

So Andertons exchanged my defective Mooer guitar for a Schecter Model T exotic yesterday. I hate Ernie Balls so ordered some Elixir nanowebs from Bass Direct and put them on tonight. On first play of the bass I noticed crackling coming through the amp which seemed to be when running my fingers up any none fretted strings. To ensure it wasn't an amp or cable problem, I tried another couple of basses and they didn't have the issue. Then to hear the noise better I put the bass through the Two Notes Revolt with headphones. The crackle was still there and there is a definite hum with all the strings open which goes when I touch any of the pots. I did a quick google and assume its a grounding issue. Are there any other checks I can do and should I return the bass ?

Still available on a made-to-order basis: https://kubicki.com/store/basses/ Completely agree although the 2nd hand prices seem way too high - they have a nice one currently in Richtone but you could get a much better new bass for that kind of cash. Any idea how much the new ones cost ?

They look really nice - I don't think I've owned a HB that wasn't great value for money (although they are always the first to go in a cull !).

Our Evri guy at the moment is really good but some of the previous ones have been shocking. Lets be honest though we've probably had issues with all of the couriers at some time or other. I completely agree with the OP - its obscene to have to pay extra for insurance to ensure you get the service you paid for in the first place . To me its like ordering a steak in a restaurant and then having to take out insurance to ensure you don't get a burger or more likely nothing at all. Regulation is definitely needed.

I have a few guitars with satin Ziricote finishes which do tend to show marks and fingerprints. What would be best to use to clean the wood and potentially protect it ?

I've just asked and it says Chinese made Fenders are better than the USA models. There might be some truth in that !

I've just been chatting to George from Anderton's who have also struggled to contact Mooer. It's really annoying when you see Mooer bragging at NAMM saying what a great year they've had and that they are having time off for Chinese New Year when they haven't answered support calls from the middle of December( and not just for me). Anyway Anderton's have been absolutely brilliant in the end and are taking the defective guitar back and have allowed me to exchange it for something else, so I paid the difference and bought a Schecter Model T- 4 exotic so looking forward to NBD tomorrow. Definitely the last Mooer product I'll ever buy however innovative they are. You can't be a musical instrument manufacturer and completely ignore support for your customers and those selling your products.

Anyway there is a nice ending to the story - Sound Affects good to their word gave me £1800 trade in against this Ricky- they'll make a profit, I got a bass I want and everyone went home happy ...

It's a great shop - mostly high end guitars rather than basses and the staff are really nice. Generally quiet so you can have a good play on stuff.

They are a local shop and expensive ! I think they said they would have put it up for £2600 ! ( they always seem to sell my trade ins for high prices quickly too- maybe as they are always immaculate) https://www.soundaffects.com/ Just wondering whether to go and look at the RB4003 they have for sale after work ....

I'll admit my trustpilot comment was an overreaction. Anybody who knows me on here( or ebay) knows I buy and sell guitars and basses all of the time( to me it's as enjoyable as playing them) and have done for many years, so I do know how it works. I appreciate that the shops are in business to make money and knew they wouldn't offer me anything like the new price of the guitar. All I wanted was a fair trade in -something that works for both parties. As suggested in one of the posts, I did get in touch with Richtone who offered £1535 cash as a straight sale or higher depending upon the px deal. Sound Affects had offered me £1600 cash and £1800 px. both realistic offers. PMT's offer wasn't - if they don't want the guitar or think it would be difficult to sell that's fine - just say that. Given I was just asking for a straight trade for the Spector they would probably have made more money on the Rickenbacker and presumably would have had more potential customers for a guitar than a bass - the Spector has been up for quite some time and the new Rickenbacker price is considerably higher than the new Spector price in their own store which you would expect to reflect in the used prices. PMT also say they give 10% extra for PX deals. Of course shops are free to offer what they like, just as I was free to accept or reject the offer, but I see no harm in flagging the fact that IMHO their offer was ridiculous given that they are meant to be a reputable music chain like the 2 other companies who offered reasonable trade in values and therefore my expectations of them were higher. It would be interesting to see what a different PMT shop would offer for the guitar, as I did also get the impression that this particular branch really couldn't be bothered. My initial request about the Spector was through ebay as it looked like it was in the Liverpool branch of PMT so I wanted more details about the condition - they've just emailed me to say it is 'Very Good' unlike the shop itself who told me it was 'Immaculate' having given it an inspection that must have lasted all of 20 seconds - these things really matter to me. Might have been a bullet dodged in the end.

I do have a bit of tendency to do that - I normally calm down after a nice cuppa and a malted milk 😀

Yes Bax is in the Netherlands - you do wonder how they can be so cheap given there is no futher duty to pay when the goods arrive - or maybe we are just being rinsed by the UK retailers. Andertons have till Tuesday to sort my issue out - I've bought a lot off them previously without any issue so hopefully they will resolve it before then given they had promised to do so- I've emailed them this morning asking for an update.

You're not wrong - I need to stop buying stuff I don't need. I've put the guitar on ebay. I was always under the impression that for a trade in you would get about half the value roughly depending upon desirability and condition . A third is ridiculous for a big name brand as new. The bass listing on the PMT website was a bit rubbish - poor photo and just great condition as a description - maybe in this particular shop they just can't be bothered. I can feel a Trustpilot review coming on....

Especially when they mislead you by having a co.uk url and an English address in their contact details. Having said that, Andertons have been no better in sorting out my Mooer issue so far so it isn't just cheap foregn companies at fault.

Bax and Mooer are both on my never go near again list !

PMT have a seemingly lovely used Spector Euro RST in for £1700 in the Bristol store which I was really interested in. I wanted to trade in a 2 month old Rickenbacker 350V63 Liverpool which is flawless with case etc. which they have for sale on PMT for £3099. I was hoping for a minimum of a straight trade and the assistant said he would speak to the manager and phone me back. They offered £1000 !!!! My LGS had offered £1800 trade in and £1600 cash and they give notoriously bad deals. I'm not sure if the PMT offer was genuine or they just couldn't be bothered even checking a proper value. Anybody tried to do a trade in with them and if so what was your experience ?

I liked it so much I bought the guitar version MS50G+(as new and for cheap from Amazon warehouse ) and this is brilliant too -so easy to get good tone . I faffed around for hours last night on a Mooer Prime 2 to make 3 patches ,I got a great one on this at first attempt and just using the pedal and no app.

My grandparents had one too - used to love noodling on it and listening to broadcasts from all over the world- I'm still a radio geek to this day.

I've heard from Andertons this morning and they are liaising with Mooer who have told them the app needs a fix 'here' . I'm not sure what that means exactly but glad they now seem to be pursuing things properly.

Depends how you define the product - given the guitar can't work without the app I'd interpret the product as being both and not seperable so it is faulty