Sparky Mark Posted 7 hours ago Posted 7 hours ago 19 minutes ago, joe_geezer said: I have had to wait but I have only had positive experiences with both brothers & Toby. I think maybe because they have been so overwhelmed with phone calls and emails & have probably been inundated with so many orders and then the after effects of that they have dealt with things the best way they can whilst still getting basses out the door. They probably have ways of dealing with customers to keep the peace whilst getting on with building the massive backlog... We all knew the situation when ordering a bass from them, they would have warned us, which they did & I was posting about it here. I have zero issues with the time I've waited and the customer service, it's all expected & in my case has been really good. Whenever I have contacted them and they gave me a response it's been really polite & helpful. I'm really looking forward to the basses arriving & in fact it's come at a great time when I have got past the honeymoon period with my first Jaydee! Yes, but getting on for 5 years is terrible, especially as the bass was paid for up front. Quote
eude Posted 7 hours ago Posted 7 hours ago 9 minutes ago, Sparky Mark said: Yes, but getting on for 5 years is terrible, especially as the bass was paid for up front. Yeah, I think that's way beyond instructing a lawyer, or at the very least small claims! Quote
AndyTravis Posted 5 hours ago Posted 5 hours ago 3 hours ago, kevin_lindsay said: the reason why I will be selling my Jaydee Series 1 as soon as i receive it. What a shame - but I totally understand that set of emotions. Who knows, maybe you’ll love it when it arrives… I hope you do. 2 Quote
Misdee Posted 2 hours ago Posted 2 hours ago (edited) I've had a quite a few custom builds over the years, and I've learnt to take prospective delivery dates with a pinch of salt. To still be waiting two years after being told it's nearly ready (if I have understood correctly) is a bit much, though. By coincidence, I was looking at the JayDee website last night for the first time in ages and it says the current wait time is sixteen months months. If it was actually sixteen months or thereabouts I'd place an order right away. However, after reading what Kevin has gone through though and other people's travails, I can do without that kind of stress in my life. There's plenty of other nice basses to buy that might arrive before my family have put me in a care home and spent my savings on scratch cards and extra strong cider. My contact with Jaydee back in the old days was always with John himself, and he was a lovely man who took great pride in his work. The bass he made for me was a flawless masterpiece and I should never have sold it. I can't understand why Jaydee would tell someone the bass is nearly finished when It isn't. They're just making problems for themselves and risking getting doorstepped by Esther Rantzen or whoever is the modern equivalent. A few weeks or months delay, okay, things can happen, but years? It's hard to believe that someone making a guitar can't differentiate between those timeframes for completing the job. Edited 2 hours ago by Misdee 1 Quote
MichaelDean Posted 1 hour ago Posted 1 hour ago One of the guitarists in my band had to wait three years for his Old Boy from Jaydee. He also got similarly strung along and it wasn't until he threatened to go to small claims court for his deposit back that they actually built it. He couldn't get through on the phone, their voicemail is constantly full and they weren't responding to his emails for months after initially quoting an 18 month build time at the time of order. He eventually got it just before Christmas and it is a lovely guitar, but they took the p*ss. Apparently after they've caught up, they're just going to be building stock instruments and selling when finished. No custom specs and no orders. 1 Quote
kevin_lindsay Posted 1 hour ago Posted 1 hour ago My first Jaydee was a GA24 that I collected from John's old workshop when it was in Moseley, Birmingham. John was a lovely guy. It's such a shame that I had numerous calls to the workshop relating to my current order, where I was told information that had me set my expectations on a completion date that never materialised. Extremely frustrating, and very annoying. 1 1 Quote
Misdee Posted 1 hour ago Posted 1 hour ago Sounds like I've had a lucky escape, because we're it not for people sharing experiences on Basschat I would have probably placed an order myself. If the quality is still what you expect from a Jaydee, their prices are incredibly reasonable. Of all the basses I've owned, the quality of the woodworking on my custom MK was easily the most impressive. Their proprietary hardware is the business, too. Such a shame it looks like I can't have another. 1 Quote
Sparky Mark Posted 1 hour ago Posted 1 hour ago 25 minutes ago, MichaelDean said: One of the guitarists in my band had to wait three years for his Old Boy. He eventually got it just before Christmas and it is a lovely guitar, but they took the p*ss. Christmas 2025? Quote
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