Parcel hero £44 extra for shipping a cab as they said it was 15kg heavier than I stated. Despite sending the link to the Ampeg website with dimensions, weight etc... They said that unless I has a pic of it on scales it was tough! Needless to say the twats are getting not a penny more from me. To top it all a second parcel sent at the same time to a client arrived smashed and yep, no refund, insurance without loads of pics. Couriers=chancers!