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disgrace of bass

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Everything posted by disgrace of bass

  1. disgrace of bass
    To those who feel I should have contacted the store in question...please re-read my original post! It was the first thing I did. Before starting this thread. It was meant as a general sound-off, not to demonise what I otherwise regard as a reputable business, which is why I took pains to keep the identity of the offender's totally anonymous. It may not be the way you would have done it, but hey, it's a free country for us all. An update. I received this morning a very nice email from the store owner. Very professional, very apologetic, very positive. As in all these situations, there was more than met the eye. Suffice to say said employee feel below the standards expected of him by his employer, and it has been dealt with. I can't say fairer than that.
  2. disgrace of bass
    Well I tried to summarise the visit, so there is a lot more I could have said and haven't. Said organisation hasn't answered my email as yet but I'll give them a week. I'm actually quite an accomodating personality as those who know me well will attest. So it takes extremes to rock my boat. This was such a time. I don't think the lad was having a bad day, he seemed quite happy with life. He just didn't make any effort to sell! Problem is a sales professional myself (selling engineering equipment in seven figure sums) I do know a thing or two about good sales practice. If that makes me a pedant so be it!
  3. disgrace of bass
    This topic certainly touched nerves! And I meant it to be a cathartic exercise....😄😄😄😄
  4. disgrace of bass
    But I was so disenchanted I begrudged them my money...it wasn’t as if the price was better than elsewhere. I can think of other shops who I could give my custom to and feel good about giving them my cash.
  5. disgrace of bass
    I’d sort of agree, but in my experience, specialist shops worth their salt are staffed by passionate enthusiasts. I think I should clarify - the ‘young fella’ is not temporary staff, I’ve seen him there on previous occasions. He’s just a lot younger than me! He may well have had an off day, but the art of selling is to get past your personal woes and project a positive image to the customer and make them feel like you really want them to buy your product...probably one reason why I seldom shop for electronics in Curry’s/PC World!
  6. disgrace of bass
    I have no problem with a sales person saying 'can I help you?' (although almost invariably it invites 'no thank you'!). My usual response is then, I'll browse for a bit and shout if I have any questions. As a total contrast I offer the following tale: I took my youngest into London for a day, towards the afternoon we found ourselves in Denmark street, yes, in the cellar shop that is Wunjo Guitars Bass shop. On that occasion I was approached by a young sales assistant and I can't praise him and his manner, his interest and his helpfulness enough. He was polite, keen and above all a good salesman! (It's my profession, and you know when you are being sold to and there is a certain pleasure in seeing someone work your own craft on you and get a result!) Guess what? I bought something!!!! I went home with a nice minty pre-owned bass that I never intended to buy! Two year warranty, and he walked me down the road to their guitar tech workshop and got them to fine tune the setup for free. And before you ask the price was reasonable, and he accepted my negotiation! A certain professed specialist shop could learn lessons....
  7. disgrace of bass
    Anonymous for a reason! LOL. im one of those funny people who expect that all too rare phenomenon ‘customer service’
  8. disgrace of bass
    I’m not going to name and shame. I’ve sent my thoughts direct via email, but I had a perfectly awful experience at a specialist Bass dealer today. I don’t for one moment think this is necessarily representative, indeed I hope it isn’t! I was on business in the area, and as I am in the market for a new amp head, I thought ‘what better opportunity?’. I drove there, parked up and walked in. Ignored. For quite a period. When a young fella came into the sales area he was - how shall I put it? - apathetic. In fairness he was never unpleasant or rude, just disinterested. I told him my interest, but getting info out of him was like pulling teeth. I asked about the relative merits of different products, but got non- commital replies. Asked about used, told they had a head I was interested in, asked about its age and condition, just told ‘its in very good condition’. No effort made to bring it out or show it to me. At the price quoted if it really had been that good I’d have purchased then and there. No offer of demonstration. No feeling that my presence, let alone my business was valued. No incentive for me to buy. I left with a wallet full of cash that they could have taken off me. I have to say the whole experience was most disheartening. And someone else will get my business.
  9. disgrace of bass
    On hold pending usual
  10. disgrace of bass
    I’m south - Hertfordshire. It’s still a tidy distance and even if we both meet halfway it’s £50 of fuel total I reckon, but I really appreciate the offer!
  11. disgrace of bass
    I’d Snatch your arm off for this if I wasn’t 220 miles away....
  12. disgrace of bass
    Great. Well I hope to see you all there!
  13. disgrace of bass
    I had originally booked for Saturday, but am contemplating coming Sunday after lunch for a few hours. Will there be a meeting spot for BC'ers? Like to put a few faces to names. Cheers Phil
  14. disgrace of bass
    I had one of these. This is a rather special little amp, particularly if you make good use of the compression circuit, doesn’t sound class D at all! GLWTS
  15. disgrace of bass
    Just bought Barefaced One10 from Jim. Super fella, cab is mint as new and I reckon he’s an asset to this community. Thanks for a great transaction Phil
  16. disgrace of bass
    PM’d
  17. disgrace of bass
    You’ll be selling the TE Elf head then? LOL
  18. disgrace of bass
    I purchased this from TheGreek of this parish a short while back, and I have to say its a lot of combo for the money! I was downsizing, and felt a solid state powerful combo was a low cost way to keep up the bass playing...well the GAS bit back with a vengeance (and I found myself welcomed back into a rejuvenated band!), and I now have a couple of other amps to play with that make this one a bit superfluous. History - when I bought it from Mick, neither of us noticed that the side panel had a large crack in it - it was covered by the carpet, but closer examination revealed that there was 'movement' in the joint that separated the head from the speaker cab section. Upshot of this, a mortified Mick/TheGreek (who is a top fella and offered to refund me on the spot!), and me consulting a woodworking friend who guided me through the repair. The reason for the crack remains a mystery, as there are no signs of damage due to dropping or impact - one wonders whether it had had it from new? A strange one, but the good news is a very solid repair, and electronically its a fully working amp! I state this to be fully transparent! Other than the repair which is only noticeable because of the two parallel cut lines in the sidewall carpet covering (see photos), its in superb condition and a very low cost way to play a solid 500W through a 2x10 speaker combination! Its loud and very versatile. Comes with a super quality padded amp cover. Collection only from Cheshunt, Hertfordshire, although I'm perfectly willing to discuss meeting at not too great a distance from me. Its compact enough should you wish to transport it in a small car or on a train, but I'd advise a small trolley, as you won't want to carry it a long distance. £200 is what I paid Mick for it, and its had about £20 spent on a decent cabinet repair, I'm happy to take what I paid for it, £200 cash on collection. Feel free to message any questions. I will put it up on evilBay, but at a higher price - Basschatters will get a better deal on this .
  19. disgrace of bass
    Cheshunt, Hertfordshire. Top of M25. I do visit the midlands on business from time to time, although it won’t be next week.
  20. disgrace of bass
    If Wilco doesn’t have it, let me know. I’m sure I can work out collection at Rugby area with you.
  21. disgrace of bass
    I would tear your arm off for this but Chester is a looooong way from me. No chance of courier?
  22. disgrace of bass
    Hi, is this still available for sale?
  23. disgrace of bass
    Hi mate, where are you based? I could be interested.
  24. disgrace of bass
    PM’d
  25. disgrace of bass
    Pm’d
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