[quote name='Mike' post='13103' date='Jun 6 2007, 04:12 PM']Thanks for the input, guys.
Well, 5 or 6 days since I emailed, I've heard nothing. I rang the workshop today and got no answer. I rang Jon's Mobile and got no answer, left a message.
I know everyone's said how great his customer service is. I just wish I could see some of it. I appreciate he has a lot on, but I find it frustrating that I pay him sight unseen £1000 deposit, and it takes over a month for him to confirm it's received, and I haven't heard anything since (by the way, it was only me phoning that that got the receipt confirmation).
I'm sure I'll be happy with the bass. I'm just not too happy right now. Not the best experience for my first ever custom.
Cheers
Mike[/quote]
I know how you feel mike, was in a similar situation with mine. i never once spoke to Jon on the phone. everything was done via email sometimes it was a few weeks before he replied to my emails, but generally within a couple of days. But what i will say is that its worth it in the end. What Jon needs is an apprentice or someone to deal with the admin stuff.