Mismatched top, would this bother you? Cort space 4

[RAY AGAINST THE MACHINE]

46 minutes ago, 41Hz said:

Have sent the pics to guitarguitar and they are saying there is nothing wrong with it so won’t pay the return shipment cost, disappointing but a lesson learnt.

That is Bs! The bass has come from a bad batch of poor quality control ! First thing I would do if it were me , is to condemn them on trustpilot , farce book , X etc .You could also point them to this topic here ! If you are still in the timeframe , then you have your consumer rights .

You’ve done me a favour by mentioning Guitar Guitar , who will be avoided by me in the future . 
 

On a slight tangent ; I did post a topic about cort space 5 a couple of weeks ago ,regarding the fluctuating prices. I’ve since seen that the price for the green one has gone down to £679 .However I had a look at the picture and it seems ‘off’ . What I mean by that is it looks like these basses are being churned out by the shed load  without much due care and attention imho ..similar to yours ! It’s put me off of wanting one now . If I do go for a 5 string , I’ll choose a completely different brand of headless .

[41Hz]

1 minute ago, RAY AGAINST THE MACHINE said:

That is Bs! The bass has come from a bad batch of poor quality control ! First thing I would do if it were me , is to condemn them on trustpilot , farce book , X etc .You could also point them to this topic here ! If you are still in the timeframe , then you have your consumer rights .

You’ve done me a favour by mentioning Guitar Guitar , who will be avoided by me in the future . 
 

On a slight tangent ; I did post a topic about cort space 5 a couple of weeks ago ,regarding the fluctuating prices. I’ve since seen that the price for the green one has gone down to £679 .However I had a look at the picture and it seems ‘off’ . What I mean by that is it looks like these basses are being churned out by the shed load  without much due care and attention imho ..similar to yours ! It’s put me off of wanting one now . If I do go for a 5 string , I’ll choose a completely different brand of headless .

Yeah, I’m not too happy. They want insured and tracked return which DPD are quoting me £54.73 for! 

[RAY AGAINST THE MACHINE]

1 minute ago, 41Hz said:

Yeah, I’m not too happy. They want insured and tracked return which DPD are quoting me £54.73 for! 

I don’t know how many days you have had it , but as I say that is unacceptable  on so many levels ..especially the attitude! 
I don’t know how long you have left to return it , but take it up with your credit/ debit card …and then crucify them on the sites I have mentioned right away !

[Reggaebass]

1 hour ago, 41Hz said:

Have sent the pics to guitarguitar and they are saying there is nothing wrong with it so won’t pay the return shipment cost, disappointing but a lesson learnt.

That’s a disappointing response, maybe point them towards this thread where experienced bass players are mostly in agreement that it’s not acceptable , really hope you can get this sorted 

[tauzero]

1 hour ago, 41Hz said:

Have sent the pics to guitarguitar and they are saying there is nothing wrong with it so won’t pay the return shipment cost, disappointing but a lesson learnt.

 

Surely it qualifies under distance selling regulations?

[Mokl]

It is, but they don't have to cover returns costs if it's unwanted. In this case they're saying there's no defect..... if defective they would be obliged to cover return postage.

 

Tricky one

Edited 1 hour ago by Mokl

[MichaelDean]

It does seem odd that they wouldn't at least organise a courier and deduct the cost from your refund. They must know that they get cheaper rates. Maybe try asking if they can do that?

[41Hz]

11 minutes ago, MichaelDean said:

It does seem odd that they wouldn't at least organise a courier and deduct the cost from your refund. They must know that they get cheaper rates. Maybe try asking if they can do that?

 I did ask them to do that, but they said it wasn't possible which is strange as they state if a return is found not to be faulty then they may deduct £9.99 from the refund to cover the return so clearly, they get much better rates with DPD than I can, but say they can't do it in this case.

[41Hz]

58 minutes ago, RAY AGAINST THE MACHINE said:

I don’t know how many days you have had it , but as I say that is unacceptable  on so many levels ..especially the attitude! 
I don’t know how long you have left to return it , but take it up with your credit/ debit card …and then crucify them on the sites I have mentioned right away !

Only got it yesterday afternoon, told them this morning I wanted to return it. 

[RAY AGAINST THE MACHINE]

1 hour ago, 41Hz said:

Only got it yesterday afternoon, told them this morning I wanted to return it. 

In that case you still have time to return it . Go onto those sites and shame them ! Maybe have a look on moneysaving expert or similar for a template to write to them.

Don’t be fobbed off on the phone ! Do everything in writing. Cc the head office/ ceo on an email . 🤞you get the desired resolution