Fil1ip Posted April 12 Posted April 12 On 08/04/2025 at 11:24, IanG said: Update: I unexpectedly received issue 13 today. No sign of issue 12 of course. Exactly the same thing has happened to me too 1 Quote
Fil1ip Posted May 16 Posted May 16 Interestingly no issue 12 sent and no more issues received. I think only 1 magazine has been received this year for 5 Payments 🤔 Quote
andyMM Posted May 16 Posted May 16 Same with me. No issue 12. I received issue 13 after emailing, but no issue 14 which is advertised on their website. Payments keep being taken. I’ve emailed them twice but no reply. I think I need to make a PayPal claim and get as many payments refunded as possible. 1 Quote
Gunsfreddy2003 Posted May 28 Posted May 28 I started a subscription at The Bass Show in Birmingham and have yet to receive a single copy either in print or digitally - I have messaged Dan Edwin a number of times and he says it will get sorted but still no magazines at all. I paid on credit card so will hopefully get a refund but it is truly shocking customer service, never seen anything so bad. Quote
BassBiscuit Posted May 28 Posted May 28 So things haven't improved since I gave up with it then.... Quote
Fil1ip Posted June 1 Posted June 1 On 28/05/2025 at 17:29, BassBiscuit said: So things haven't improved since I gave up with it then.... Actually got worse tbh Quote
BassBiscuit Posted June 2 Posted June 2 14 hours ago, Fil1ip said: Actually got worse tbh Shame cos it was a nicely produced mag.. Had a quality feel to it, glossy with excellent photography.. The reviews could have been better, and was a bit repetitive in the editorial, but it inspired to look elsewhere for more detail. Quote
Rich Posted June 2 Posted June 2 On 28/05/2025 at 16:29, Gunsfreddy2003 said: I started a subscription at The Bass Show in Birmingham and have yet to receive a single copy either in print or digitally - I have messaged Dan Edwin a number of times and he says it will get sorted but still no magazines at all. I paid on credit card so will hopefully get a refund but it is truly shocking customer service, never seen anything so bad. Likewise. I've cancelled my sub and am going to look into recouping what I paid for the undelivered copies. Quote
Fil1ip Posted Tuesday at 16:50 Posted Tuesday at 16:50 News today via email, digital version only from now on, so 14 printed versions. Quote
Gunsfreddy2003 Posted yesterday at 01:10 Posted yesterday at 01:10 That’s sad to hear, I still believe that most people want and value a printed magazine don’t they? Quote
BassBiscuit Posted yesterday at 07:32 Posted yesterday at 07:32 6 hours ago, Gunsfreddy2003 said: That’s sad to hear, I still believe that most people want and value a printed magazine don’t they? I do....! Quote
Kev Posted yesterday at 08:06 Posted yesterday at 08:06 I literally have no idea what the point of a digital magazine is, when there are so many similar articles online to read for free. But that's just me 1 Quote
Fil1ip Posted 9 hours ago Posted 9 hours ago 23 hours ago, Kev said: I literally have no idea what the point of a digital magazine is, when there are so many similar articles online to read for free. But that's just me I subscribed because it was a print, interestingly they said they could not send issue 12 out to me as they didn't have any in stock. However they said that to compensate they have given me access to all back issues so I can read it digitally. I totally agree that if it's online only I will just read free websites. It is such a shame as the overall experience has been really poor, magazines not arriving and continuing to pay each month. I have recouped the money for the issues that I have not received. I have actually ordered the missing issue 12 from another website that sells magazines so hopefully I will have the full print collection. Such a shame Quote
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