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Posted
On 08/04/2025 at 11:24, IanG said:

Update: I unexpectedly received issue 13 today.  No sign of issue 12 of course.  

Exactly the same thing has happened to me too 

  • Like 1
  • 1 month later...
Posted

Interestingly no issue 12 sent and no more issues received.

I think only 1 magazine has been received this year for 5 Payments 🤔

Posted

Same with me. No issue 12. I received issue 13 after emailing, but no issue 14 which is advertised on their website. Payments keep being taken. I’ve emailed them twice but no reply. I think I need to make a PayPal claim and get as many payments refunded as possible.

  • Like 1
  • 2 weeks later...
Posted

I started a subscription at The Bass Show in Birmingham and have yet to receive a single copy either in print or digitally - I have messaged Dan Edwin a number of times and he says it will get sorted but still no magazines at all.

 

I paid on credit card so will hopefully get a refund but it is truly shocking customer service, never seen anything so bad.

Posted
On 28/05/2025 at 17:29, BassBiscuit said:

So things haven't improved since I gave up with it then....

Actually got worse tbh

Posted
14 hours ago, Fil1ip said:

Actually got worse tbh

Shame cos it was a nicely produced mag.. Had a quality feel to it, glossy with excellent photography..

The reviews could have been better, and was a bit repetitive in the editorial,  but it inspired to look elsewhere for more detail.

Posted
On 28/05/2025 at 16:29, Gunsfreddy2003 said:

I started a subscription at The Bass Show in Birmingham and have yet to receive a single copy either in print or digitally - I have messaged Dan Edwin a number of times and he says it will get sorted but still no magazines at all.

 

I paid on credit card so will hopefully get a refund but it is truly shocking customer service, never seen anything so bad.

Likewise. I've cancelled my sub and am going to look into recouping what I paid for the undelivered copies. 

  • 1 month later...
Posted

I literally have no idea what the point of a digital magazine is, when there are so many similar articles online to read for free.  But that's just me :) 

 

 

  • Like 1
Posted
23 hours ago, Kev said:

I literally have no idea what the point of a digital magazine is, when there are so many similar articles online to read for free.  But that's just me :) 

 

 

I subscribed because it was a print, interestingly they said they could not send issue 12 out to me as they didn't have any in stock. However they said that to compensate they have given me access to all back issues so I can read it digitally. I totally agree that if it's online only I will just read free websites.

It is such a shame as the overall experience has been really poor, magazines not arriving and continuing to pay each month. 

I have recouped the money for the issues that I have not received.

I have actually ordered the missing issue 12 from another website that sells magazines so hopefully I will have the full print collection. 

Such a shame

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