Fil1ip Posted April 12 Posted April 12 On 08/04/2025 at 11:24, IanG said: Update: I unexpectedly received issue 13 today. No sign of issue 12 of course. Exactly the same thing has happened to me too 1 Quote
Fil1ip Posted May 16 Posted May 16 Interestingly no issue 12 sent and no more issues received. I think only 1 magazine has been received this year for 5 Payments 🤔 Quote
andyMM Posted May 16 Posted May 16 Same with me. No issue 12. I received issue 13 after emailing, but no issue 14 which is advertised on their website. Payments keep being taken. I’ve emailed them twice but no reply. I think I need to make a PayPal claim and get as many payments refunded as possible. 1 Quote
Gunsfreddy2003 Posted Wednesday at 15:29 Posted Wednesday at 15:29 I started a subscription at The Bass Show in Birmingham and have yet to receive a single copy either in print or digitally - I have messaged Dan Edwin a number of times and he says it will get sorted but still no magazines at all. I paid on credit card so will hopefully get a refund but it is truly shocking customer service, never seen anything so bad. Quote
BassBiscuit Posted Wednesday at 16:29 Posted Wednesday at 16:29 So things haven't improved since I gave up with it then.... Quote
Fil1ip Posted Sunday at 18:00 Posted Sunday at 18:00 On 28/05/2025 at 17:29, BassBiscuit said: So things haven't improved since I gave up with it then.... Actually got worse tbh Quote
BassBiscuit Posted 22 hours ago Posted 22 hours ago 14 hours ago, Fil1ip said: Actually got worse tbh Shame cos it was a nicely produced mag.. Had a quality feel to it, glossy with excellent photography.. The reviews could have been better, and was a bit repetitive in the editorial, but it inspired to look elsewhere for more detail. Quote
Rich Posted 20 hours ago Posted 20 hours ago On 28/05/2025 at 16:29, Gunsfreddy2003 said: I started a subscription at The Bass Show in Birmingham and have yet to receive a single copy either in print or digitally - I have messaged Dan Edwin a number of times and he says it will get sorted but still no magazines at all. I paid on credit card so will hopefully get a refund but it is truly shocking customer service, never seen anything so bad. Likewise. I've cancelled my sub and am going to look into recouping what I paid for the undelivered copies. Quote
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