EJWW Posted July 21, 2023 Share Posted July 21, 2023 Some positive feedback from my experience with Fairdeal this week. I walked in on my lunch break for a mooch, no intention of buying anything (yeah you've guessed what's about to happen here...) and I noticed that there is a really decent range of basses in stock which is a vast improvement on the last time I visited a while ago. A lovely shell pink Ashdown 'the Grail' Jazz caught my eye and after picking it up, admiring the what appeared to be a roasted neck, light weight (3.8kg) and lovely matching headstock I had a play and decided to buy it. I explained that I was unable to take it home and asked if they could courier it and the assistant told me he would drop it round my house after work. Shortly after I paid for it I checked the website and it correctly indicated that the bass was now sold out so they are clearly on top of inventory control. It arrived in a lovely blue Ashdown padded gig bag perfectly set up, only 1/8 turn of truss rod required. Top marks for customer service and attention to detail. I think it is worth highlighting these positive music shop experiences as bricks and mortar can't be an easy selling format these days but I am lucky to live in a city with no fewer that 3 substantial guitar shops plus Bass Direct and Bass Bros less than an hour's drive away. p.s. I am not connected to Fairdeal in any way, just a happy customer 🙂 13 Quote Link to comment Share on other sites More sharing options...
Lozz196 Posted July 21, 2023 Share Posted July 21, 2023 You really can`t ask for better service than that. 1 Quote Link to comment Share on other sites More sharing options...
mr4stringz Posted July 21, 2023 Share Posted July 21, 2023 Great to hear. It seems Fair Deal has had quite the upturn in both their available stock and general approach since Gaz moved to them from PMT some time back. And, erm…where are the pics?!!! 2 Quote Link to comment Share on other sites More sharing options...
EJWW Posted July 21, 2023 Author Share Posted July 21, 2023 2 minutes ago, mr4stringz said: And, erm…where are the pics?!!! 11 Quote Link to comment Share on other sites More sharing options...
EJWW Posted July 21, 2023 Author Share Posted July 21, 2023 The scratch plate is actually mint green and there is a sparkle in the pink 🥰 1 Quote Link to comment Share on other sites More sharing options...
Machines Posted July 21, 2023 Share Posted July 21, 2023 Was the blue one still there ? If so I owned it for <48 hours, then returned it as a Fender Marcus Miller Jazz appeared in stock, and I did a very expensive swap. Agreed on top service, Gaz (manager) is a nice chap and has been in the guitar business a long time. 1 Quote Link to comment Share on other sites More sharing options...
EJWW Posted July 21, 2023 Author Share Posted July 21, 2023 20 minutes ago, Machines said: Was the blue one still there ? If so I owned it for <48 hours, then returned it as a Fender Marcus Miller Jazz appeared in stock, and I did a very expensive swap. Agreed on top service, Gaz (manager) is a nice chap and has been in the guitar business a long time. I didn't notice any other Ashdown basses there at all Matt 1 Quote Link to comment Share on other sites More sharing options...
tauzero Posted July 21, 2023 Share Posted July 21, 2023 53 minutes ago, Machines said: Agreed on top service, Gaz (manager) is a nice chap and has been in the guitar business a long time. He was at Musical Exchanges when it was in Broad Street and I was a teenage schoolkid looking in the window (which had Dave Hill's Yob guitar hanging in it). 1 Quote Link to comment Share on other sites More sharing options...
Machines Posted July 21, 2023 Share Posted July 21, 2023 2 hours ago, EJWW said: I didn't notice any other Ashdown basses there at all Matt I was more than happy with it for the price, but... Fender Marcus Miller Jazz with East preamp, was not going to lose. 2 Quote Link to comment Share on other sites More sharing options...
Lw. Posted July 21, 2023 Share Posted July 21, 2023 Sales person in making a sale shocker. That blue one would look good with a tort guard. Actually maybe the pink one would too 🤔 Quote Link to comment Share on other sites More sharing options...
TheGreek Posted July 21, 2023 Share Posted July 21, 2023 Good that we acknowledge good service. Hopefully others will take this on board and up their game. 1 Quote Link to comment Share on other sites More sharing options...
.gif.9ad672bb8b84505709f76b39c8c256ec.gif)
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.