BassAgent Posted November 11, 2022 Share Posted November 11, 2022 Thomann is awesome. Great customer service, shipping with UPS (never a hassle), good prices... Love it. I've bought my JMJ Mustang as a B-stock from them and it worked like a charm. I asked them how I can notice the fact it's B-stock and they said "it might have scratch here or there". The JMJ is a Road Worn bass. 1 1 Quote Link to comment Share on other sites More sharing options...
madshadows Posted November 11, 2022 Share Posted November 11, 2022 I've bought a bass, a Hotone Amp modeller and a few other bits and bobs from them with no problems although that was all before Brexit !! John 😎 1 Quote Link to comment Share on other sites More sharing options...
diskwave Posted November 11, 2022 Share Posted November 11, 2022 Not a guitar but orchestral stuff which is even pickier and it's always been stellar...grt company. 1 Quote Link to comment Share on other sites More sharing options...
Ralf1e Posted November 11, 2022 Share Posted November 11, 2022 I've bought two 6 string guitars from them both Harley Benton. Both were B stock and both needed a light set up including dress fret ends. Both were amazingly well made. A semi acoustic 335 copy made in Vietnam is astounding. Also bought strings and stuff and HB little valve head for guitar. No shipping issues other than I got hit with a totally incorrect as in high import duty bill from one of the courier companies they used which wasn't their fault. Problem there is you can't get any real answers from the courier companies. 1 Quote Link to comment Share on other sites More sharing options...
tauzero Posted November 12, 2022 Share Posted November 12, 2022 I've bought a few things from Thomann. Some time ago, a deko HB 5-string fretless acoustic bass which was perfect, and more recently a B-stock HB headless guitar and a B-stock MOD Dwarf, both of which were perfect and immaculate (as far as I could see). 2 Quote Link to comment Share on other sites More sharing options...
JosephMartyn Posted November 14, 2022 Author Share Posted November 14, 2022 Thanks again! Loving all the feedback, really useful! My bass is on the way!...I'll let you know how it goes 2 Quote Link to comment Share on other sites More sharing options...
JosephMartyn Posted November 21, 2022 Author Share Posted November 21, 2022 It arrived safely! Overall I think I had a good experience! Delivery, tracking and packaging all seemed good. The Sire Miller M7 bass was nicely set up. Good action, 5th, 7th and 12th harmonics positioned nicely above the frets. The frets do feel a bit raised and sharp edges...but nothing major. To be honest I've never bought a brand new bass before so maybe that's normal?! There is a fret buzz from the 1st fret on the G string but probably an easy fix. I've not had the chance to plug in properly yet so I still need to explore the electronics. Wish me luck! Joseph M. 501 https://www.instagram.com/joseph.martyn.501/ 2 Quote Link to comment Share on other sites More sharing options...
kodiakblair Posted November 21, 2022 Share Posted November 21, 2022 1 minute ago, JosephMartyn said: The frets do feel a bit raised and sharp edges...but nothing major. Probably 'fret sprout'. Not a sign of poor workmanship, shoddy QC nor Thomann not giving a hoot, it's down to climate. No idea where in the world you are but if the weather is cold and dry then the wood has contracted leaving the fret ends exposed. When the weather gets warmer and more humid the wood expands again, if you trim those fret ends now you'll never experience the issue again. 2 Quote Link to comment Share on other sites More sharing options...
JosephMartyn Posted November 21, 2022 Author Share Posted November 21, 2022 30 minutes ago, kodiakblair said: Probably 'fret sprout'. Not a sign of poor workmanship, shoddy QC nor Thomann not giving a hoot, it's down to climate. No idea where in the world you are but if the weather is cold and dry then the wood has contracted leaving the fret ends exposed. When the weather gets warmer and more humid the wood expands again, if you trim those fret ends now you'll never experience the issue again. Great knowledge!!! Thankyou!! I'm in the UK and temperatures have dropped recently (scraped the ice off the car this morning!) Quote Link to comment Share on other sites More sharing options...
cetera Posted December 5, 2022 Share Posted December 5, 2022 Ordered a bass from them on Fri 25th November and it arrived, no issues, on Thursday (1st Dec). Taxes, postage etc all included in the bargain price I paid! 2 Quote Link to comment Share on other sites More sharing options...
Bassfinger Posted December 5, 2022 Share Posted December 5, 2022 Thomann are great, their customer service first class. The only issue I had wasn't really their fault. I had pre ordered a bass, but stock didnt arrive as they had been promised. It dragged on for a few months and in the end I found one elsewhere so cancelled the order. My Amex Centurion black card (platinum is for peasants) was refunded in full within an hour of me cancelling. Really can't fault them. 1 Quote Link to comment Share on other sites More sharing options...
kodiakblair Posted December 5, 2022 Share Posted December 5, 2022 19 minutes ago, Bassfinger said: I had pre ordered a bass, but stock didnt arrive as they had been promised. I had a different outcome. Pre-ordered a bass, Thomann had it delivered before sales went live on their website 🙂 1 Quote Link to comment Share on other sites More sharing options...
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