Jump to content
Left leaderboard
Chienmortbb

Buying British.

Recommended Posts

I see a lot of posts about problems with amps. Where the manufacturer is based outside the UK, the support is sometimes less than ideal. 

I have had fantastic support from both Ashdown and Marshall ( I assume their support of Eden is good too).

So how good are Blackstar, Orange and Matamp? Are there any distributors in the UK that are worthy of note? 

 

Share this post


Link to post
Share on other sites

I've emailed Orange a couple of times and they are brilliant. I see they seem to be cornering more of the market too in terms of in house backline and lending amps to touring bands. Nothing but praise for them from me :)

Share this post


Link to post
Share on other sites

Although it was a guitar amp, the Matamp I used to own was a superb piece of kit, and the customer service was brilliant.

After a year, I ordered a replacement face plate for the amp. When it was ready, I took the amp over to the factory, they fitted it, checked the amp over, and then didn't charge me a penny for any of it. Must have been there a good couple of hours minimum. Good craic, excellent service.

Added to the fact that they also sourced a specific vinyl to cover the amp & cabs especially for my order.

Share this post


Link to post
Share on other sites
Posted (edited)

All good to hear.  To be fair I was hoping for some shining examples of customer service from distributors too. 

Edited by Chienmortbb

Share this post


Link to post
Share on other sites

Mesa gear is not cheap, nor are parts but I was impressed with their distributors CS and that they were able to point me to an authorised tech  who know his stuff, and Mesa specific stuff 20 min drive away was good. 

Share this post


Link to post
Share on other sites
Posted (edited)
2 hours ago, Chienmortbb said:

All good to hear.  To be fair I was hoping for some shining examples of customer service from distributors too. 

When my Mesa 400+ was playing up Mesa Boogie, Westside and the Bass Centre did a very good job of looking after me.

I don't see lots of posts about problems with amps where manufacturers and distributors have failed the customer. There are a few but probably less that I would expect.

Edited by chris_b

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.



×
×
  • Create New...