As a MM Sub update, I spoke to him on the phone ( using the cunning trick of a different mobile no! ). and as I thought, a one to one conversation was a lot more productive, we had a fairly friendly chat and he seems a nice enough bloke on the phone at least....the upshot being he reckons he'll refund me £50 ..which as I mentioned earlier was an offer I'd have been happy with in the first place, so a reasonable-ish result.. Pity it all occurred in the first place but, hey ho
I've been liking the bass when noodling about with it, I'll need to do a bit of setting up etc, and will give back of the neck a buff with t-cut which should improve it I'd think.
Hopefully he'll do my refund promptly without having to be continually nagged..!