The Bass Gallery is probably the best of the bunch but unlike everyone else I didn't have an amazing experience. I brought in an Iceni fretless I bought off GBH on BW, it needed some things doing to it, like replacing a 6 string EMG pickup with a 5 string one (GBH neglected to mention that, even when I tried the bass out and said it felt like quite a stretch), but that's mostly my own fault for not realising, and being realistic I would have bought it anyway.
So, back to the gallery... I took it in and they explained that I would have to wait a bit for a 40DC pickup but they could try a 2nd hand EMG 5 string P pup in there in the meantime, as well as giving it a setup, filling the gaps left by the downsized pup and fitting a ramp as well as fitting Elites Nickel strings. The onus seemed to be on me to keep phoning to find out when the bass was ready. Finally got it back, had a quick play in the shop and took it home with my wallet considerably lightened. Realised after a more extensive play that the setup wasn't great, the strings weren't elites, and the pickup really wasn't what I was after. I got in touch and explained that I'd still rather a 40DC. They again told me to phone back and I did this once or twice a week for a couple of months but still no sign of the 40DC, each time I called I was treated in a slightly more offhand manner. I suggested that they get in touch with me when it comes in and I haven't heard a peep out of them since. That was around January/February time. I paid a fair bit of cash for the work done and after being treated like that I don't think I'll shop there again.