Clarett vs Scarlett

[Beedster]

On 12/06/2018 at 08:32, Sibob said:

Ultimately, I think that in any given situation, you should buy the best quality interface that your budget allows

 

Word

[sammybee]

I strongly counsel against buying an (expensive) Focusrite interface; I bought a Clarett 4Pre (used) and it blew up after a couple of months use. Whilst you might think thats the luck of the draw, Focusrite support didn't really offer much in the way of support for an (supposedly premium) interface that was only a couple of years old - just the possibility of a (paid for) repair at a 3rd party with no guarantees that even after paying £££ for that it would even be repairable.

[Sibob]

4 minutes ago, sammybee said:

I strongly counsel against buying an (expensive) Focusrite interface; I bought a Clarett 4Pre (used) and it blew up after a couple of months use. Whilst you might think thats the luck of the draw, Focusrite support didn't really offer much in the way of support for an (supposedly premium) interface that was only a couple of years old - just the possibility of a (paid for) repair at a 3rd party with no guarantees that even after paying £££ for that it would even be repairable.

I don’t work for Focusrite anymore, but that’s a fairly standard response in any industry. If you want a warranty repair, buy new (I think Focusrite’s is a pretty solid 3 years), if you’re buying used, you’re sacrificing the warranty for a cheaper price, and you accept the potential for paid repairs. 
I feel like that’s on you. 
 

FWIW, when I left, I believe that Scarlett hardware ‘failures’ within the warranty period (first 3 years of life) were <1%, so any issues on that front is pretty unlucky, with almost all repairs coming in under 1 hour. I wouldn’t have thought Clarett’s are much more than that. 
 

Cheers

Si

[Beedster]

18 minutes ago, sammybee said:

I strongly counsel against buying an (expensive) Focusrite interface; I bought a Clarett 4Pre (used) and it blew up after a couple of months use. Whilst you might think thats the luck of the draw, Focusrite support didn't really offer much in the way of support for an (supposedly premium) interface that was only a couple of years old - just the possibility of a (paid for) repair at a 3rd party with no guarantees that even after paying £££ for that it would even be repairable.

 

On which basis i assume you'd strongly counsel against buying any audio equipment from any manufacturer? 

[sammybee]

16 hours ago, Beedster said:

 

On which basis i assume you'd strongly counsel against buying any audio equipment from any manufacturer? 

 

On the contrary, I've received excellent out of warranty support from other companies... just Focusrite who were particularly poor

[MrDinsdale]

To be honest after doing a bunch of research and chatting to folks, I think I'm going to take a punt with the Motu M4. It ticks all the boxes for me, the side-by-side comparisons ive heard sounded marginally better to my ears and they can be found for a great price.

 

Ive never had any issues with my Scarlett but sucks to hear you had a bad time with the Clarett.