Clarett vs Scarlett

[Beedster]

On 12/06/2018 at 08:32, Sibob said:

Ultimately, I think that in any given situation, you should buy the best quality interface that your budget allows

 

Word

[sammybee]

I strongly counsel against buying an (expensive) Focusrite interface; I bought a Clarett 4Pre (used) and it blew up after a couple of months use. Whilst you might think thats the luck of the draw, Focusrite support didn't really offer much in the way of support for an (supposedly premium) interface that was only a couple of years old - just the possibility of a (paid for) repair at a 3rd party with no guarantees that even after paying £££ for that it would even be repairable.

[Sibob]

4 minutes ago, sammybee said:

I strongly counsel against buying an (expensive) Focusrite interface; I bought a Clarett 4Pre (used) and it blew up after a couple of months use. Whilst you might think thats the luck of the draw, Focusrite support didn't really offer much in the way of support for an (supposedly premium) interface that was only a couple of years old - just the possibility of a (paid for) repair at a 3rd party with no guarantees that even after paying £££ for that it would even be repairable.

I don’t work for Focusrite anymore, but that’s a fairly standard response in any industry. If you want a warranty repair, buy new (I think Focusrite’s is a pretty solid 3 years), if you’re buying used, you’re sacrificing the warranty for a cheaper price, and you accept the potential for paid repairs. 
I feel like that’s on you. 
 

FWIW, when I left, I believe that Scarlett hardware ‘failures’ within the warranty period (first 3 years of life) were <1%, so any issues on that front is pretty unlucky, with almost all repairs coming in under 1 hour. I wouldn’t have thought Clarett’s are much more than that. 
 

Cheers

Si

[Beedster]

18 minutes ago, sammybee said:

I strongly counsel against buying an (expensive) Focusrite interface; I bought a Clarett 4Pre (used) and it blew up after a couple of months use. Whilst you might think thats the luck of the draw, Focusrite support didn't really offer much in the way of support for an (supposedly premium) interface that was only a couple of years old - just the possibility of a (paid for) repair at a 3rd party with no guarantees that even after paying £££ for that it would even be repairable.

 

On which basis i assume you'd strongly counsel against buying any audio equipment from any manufacturer?